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Virtual Front Desk Representative (Healthcare) | Work From Home at Vector Outsourcing Solutions Phils. Inc.

Manila, National Capital District, Philippines -

Full Time

Start Date

Immediate

Expiry Date

28 Jul, 26

Salary

50000.0

Posted On

29 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Data entry, Record management, Electronic medical records, EHR, EMR, Medical insurance, HIPAA compliance, Prior authorization, Communication skills, Administrative support, Time-keeping, Payment collection

Industry

Outsourcing and Offshoring Consulting

Description

Salary: 30,000- 50,000 PHP/ month Job Description: Responding to chats, inbound calls and outbound calls to patients, providers, and Healthcare Insurance companies regarding inquiries, appointments, and data verification. Responding to Emails and Managing Voicemail and providing administrative support that includes data entry, record management, and time-keeping. Obtaining medical history by navigating through different Electronic Medical Records Systems. Entering Patient Information using EHR Maintaining database records Collecting payment for cashpay/ copay/ deductibles Strictly adhering and complying with the HIPAA policy. Minimum Qualifications: Graduate of Bachelor's Degree (preferably in Medical, but not required) Consultancy basis minimum of 6 months consultancy contract (subject for renewal) 1 year BPO/ Call Center experience/ related experience (preferred, but not required) Must have excellent English communication skills, both written and oral Preferably with Prior Authorization and Medical Virtual Assistant experience Preferably with EMR/EHR experience and knowledge with Medical Insurance Willing to work in shifting schedules, mostly night shift Able to Work From Home, must have reliable internet connection Others: Equipment/ company computer is provided Work from Home

Responsibilities

The representative will manage inbound and outbound communications with patients and healthcare providers while maintaining accurate medical records. They are also responsible for administrative tasks such as data entry, payment collection, and ensuring strict compliance with HIPAA regulations.