JOB OVERVIEW

We are Agency VA. We work with independent insurance companies all over the US by providing them with great virtual assistants. We are actively recruiting motivated, service-driven professionals in Puerto Rico who want to seize a career-changing opportunity in the U.S. insurance industry — with full support to become a licensed insurance agent. This is more than just a remote job. This is a chance to grow into a business-minded insurance professional working directly with established U.S.-based insurance agencies. You’ll be working virtually, handling client accounts, providing exceptional service, and operating with the mindset of an agency owner — not just an employee.

QUALIFICATIONS

• Professionals living in Puerto Rico with strong customer service and account management experience
• A self-starter mindset who can think and act like a business owner
• Desire and commitment to become a licensed insurance agent (we’ll guide you)
• Clear, confident written and verbal communication skills
• Strong organizational skills and the ability to manage multiple tasks remotely
• Comfortable using digital tools and systems (email, CRMs, Zoom, etc.)

• Manage policy renewals, endorsements, billing, and customer communications
• Support agency clients with exceptional service and professionalism
• Become a trusted advisor and build long-term relationships with insureds
• Learn how U.S.-based insurance agencies operate — and contribute as if you owned it
• (If unlicensed) Train and study toward your insurance license with our support