Virtual Office Manager at Manatee

, , United States -

Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

20.0

Posted On

28 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Operations, Reporting, Customer Service, Technical Support, Organization, Problem Solving, G Suite, Slack, Administrative Support, Onboarding/Offboarding

Industry

Mental Health Care

Description

Lead with Care. Empower Families. Manatee is a family-first, virtual clinic providing therapy, coaching, and tools to empower modern families. As our (Virtual) Office Manager, you’ll support creating a seamless and supportive experience for our clients and team members-alike. About the Role: The Virtual Office Manager will play a key role in ensuring smooth day-to-day operations of our telehealth practice. This role spans a variety of administrative and operational areas, including people operations, light reporting, and customer service. What You’ll Do: People Operations Support: Partner with the Clinical Operations Manager to execute onboarding and offboarding processes (issuing laptop, granting systems access, etc). Support payroll, system access, and related employee needs. Reporting and Administrative Tasks: Support business and clinical operations with reporting and ad-hoc analysis (light) Support Clinical Operations Manager in building and maintaining an internal knowledge base for team resources Customer and Technical Support: Respond to basic client and technical inquiries, escalating as necessary (ex: password reset, adding a new account, etc) Assist with troubleshooting minor technical issues About You: Highly organized, detail-oriented, and proactive Comfortable learning new systems and processes Natural problem solver who thrives in fast-paced, dynamic environments Familiar with basic office tech (gSuite, Slack, etc) and learning new platforms Skilled at managing multiple priorities and deadlines Compensation Hours: ~20 hrs / week (will vary and open to increasing/evaluate contract to hire based on performance and company needs) Compensation: $20/hr Why Join Us? Remote-First: Work from anywhere Growth Opportunities: Join at a pivotal stage and help shape the future of family mental health care. Mission-Driven Team: Be part of a diverse, ambitious group passionate about improving lives. Our Core Values: Children First: They are our focus and future. Diversity as Strength: Inclusion fuels innovation. Embrace Growth: Challenge and change are necessary. Kindness Always: It’s the foundation of everything we do.

Responsibilities

The Virtual Office Manager ensures smooth day-to-day operations of a telehealth practice by managing people operations and administrative tasks. Key duties include supporting onboarding, payroll, light reporting, and providing basic technical support to clients.