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Virtual Travel Assistance Agent at Alliance Credit Union

La Romana, La Romana, Dominican Republic -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

0.0

Posted On

07 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Style, Customer Service, Organization, Attention To Detail, Digital Tools Proficiency, Online Platforms Comfort, Interest In Travel, Problem Solving, Time Management

Industry

Travel Arrangements

Description

We are seeking a Virtual Travel Assistance Agent to help support clients throughout their travel journey. In this remote role, you will provide guidance, assist with travel-related questions, and help ensure that travelers feel prepared and supported before and during their trips. Key Responsibilities Respond to traveler inquiries through email, phone, and messaging platforms Assist with reviewing travel plans and helping confirm important trip details Provide helpful information regarding destinations, travel guidelines, and company procedures Check in with clients prior to departure to ensure they have everything needed for their trip Address concerns in a professional and timely manner and refer complex issues when appropriate Ideal Candidate Friendly and professional communication style Customer service experience is helpful but not required Organized with strong attention to detail Comfortable working with digital tools and online platforms Interest in travel and assisting others with their plans Perks Remote work environment with flexible scheduling Training and resources to support success in the role Opportunities to grow within the travel industry Access to travel-related benefits and industry discounts Positive and collaborative team culture

Responsibilities

The agent will support clients throughout their travel journey by responding to inquiries via email, phone, and messaging, and assisting with reviewing travel plans and confirming trip details. Key duties include providing destination information, checking in with clients before departure, and professionally addressing concerns while referring complex issues when necessary.