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Virtual Travel Customer Service at ACTIA Corporation - Elkhart, IN

Haifa, Haifa District, Israel -

Full Time

Start Date

Immediate

Expiry Date

12 Jul, 26

Salary

0.0

Posted On

13 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer support, Communication, Email communication, Chat support, Phone communication, Itinerary management, Problem solving, Organization, Online tools, Travel industry knowledge

Industry

Description

We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared. Key Responsibilities Provide assistance through email, chat, and phone communication Help with itinerary changes, updates, and general travel questions Provide destination and travel guideline information Follow up with travelers before departure Resolve concerns while maintaining a positive customer experience Ideal Candidate Friendly and professional communication style Customer support experience preferred Reliable and organized Comfortable using online tools and learning new systems Interest in travel and client satisfaction What We Offer Remote work flexibility Training provided Ongoing team support Professional development opportunities Access to travel-related perks

Responsibilities

The role involves assisting clients with trip preparation, itinerary changes, and general travel inquiries via email, chat, and phone. You will also provide destination guidelines and resolve traveler concerns to ensure a positive experience.