As the Virtualization Administrator, this individual will provide systems administration for enterprise VMware vSphere solution and is responsible for maintaining the virtualized environment including all virtual servers and virtual network infrastructure. In this role, the Virtualization Administrator will provide Tier 2 and 3 troubleshooting support, interfacing with the end users and other technical teams from a service support perspective.

REQUIRED QUALIFICATIONS/EDUCATION AND EXPERIENCE:

• Must have an active Top Secret Security Clearance with SCI eligibility
• Possesses a B.S. in Information Technology Security and 10+ years of virtualization experience, including 8 years of systems administration experience
• Must have a FITSP-O or GFACT or CASP+ or CCNP Security or CCSP Certification
• Must have a valid Security+ Certification
• In-depth understanding of VMware technologies, including vSphere/ESX, VMware View, vCenter, Site Recovery Manager running in enterprise environments
• Prior experience in a 24/7 military or government IT environment
• Possesses strong understanding of TCP/IP and network topologies
• Prior knowledge of systems software, hardware, and networking protocols
• Experience with scripting and automation tools
• Experience with implementing IT strategy, plans, and SOPs
• Knowledge of implementing helpdesk and IT operations best practices, including knowledge of security, storage, data protection, and disaster recovery protocols
• Experience in Ports Protocols and Security Measures
• Demonstrates ability to provide outstanding customer service experience

PREFERRED QUALIFICATIONS/EDUCATION AND EXPERIENCE.

• ITIL v4 Certification

• Installs, configures, and maintains VMware vSphere, vCenter, Horizon, and other virtualization technologies.
• Maintains networks in a Virtual Machine Software (VMware) environment
• Analyzes and resolves problems associated with the operating system’s servers, hardware, applications, and software
• Monitors systems performance and ensures compliance with security standards. Monitors everyday systems, evaluates availability of all server resources, and performs all activities for VMware vSphere software
• Assists with configuring and deploying all virtual machines and installs and provides backup to all configuration procedures. Maintains and monitors all patch releases, designs various patch installation strategies, and maintains all systems according to program standards
• Interfaces and collaborates with DAN Network Team to perform upstream network management
• Troubleshoots ESX issues related to storage, network, and performance issues
• Diagnoses and resolves issues related to virtual machines, virtual networks, storage, and other virtualization components
• Monitors system health, performance, and resource utilization, identifying and resolving bottlenecks, and optimizing resource allocation
• Manages Active Directory group, user and computer objects, the AD Schema
• Ensures cyber compliance, auditing, evidence capture and storage activities. Ensuring the security of virtual environments, implementing security best practices, and adhering to compliance requirements
• Works with network engineers, security teams, application administrators, and other IT staff to support business needs and address escalated problems
• Administrates and troubleshoots basic knowledge of VMWare platforms Windows 2012/ 2019 Server support and troubleshooting
• Loads and deploys new servers.
• Creates and maintains Windows server images
• Works with engineers and projects leads to implementing new systems, policies, standards, and practices
• Documents server administration processes and procedures
• Creates and maintains documentation related to virtualization environments, including configurations, procedures, and troubleshooting steps
• Monitors and tunes systems to achieve optimum performance levels
• Stays up to date with the latest virtualization technologies, identifies opportunities for improvement, and implements best practices