Visiting Development Manager

at  First Port

Glasgow, Scotland, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 Feb, 2025GBP 9367 Annual01 Nov, 2024N/ACustomer Service,Health,Emergency Situations,ItNoNo
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Description:

Job Role: Visiting Development Manager (Ref 22845)
Location: Bishopbriggs, Glasgow
Salary: £9,367.80 per annum plus benefits
Job Sector: Retirement - Independent Living
Hours: Monday, Wednesday and Friday 9am-2pm (15 hours per week)

SKILLS & EXPERIENCE

  • Customer service - a passion for providing an exceptional level of customer service at all times, ideally in a face to face environment.
  • Communication - a natural communicator, with the ability to resolve issues and complaints effectively
  • Health & Safety - an understanding of the importance of health & safety, experience of dealing with challenging or emergency situations
  • IT - able to operate Microsoft Office applications, and confident in learning new systems
  • Administration - organised, methodical and experience of keeping accurate records
  • Personal - an outgoing personality, with the ability to build professional relationships with colleagues and customers, self-motivated, pro-active, team oriented, and innovative.

Responsibilities:

  • Maintain a high profile around the development / office, ensure our residents are checked within our requirements.
  • In the event of an emergency, call the appropriate response team or authorities.
  • Carry out daily checks ensuring the building is safe and secure, keeping all communal areas, gardens and grounds clean and maintained through effective management of contractors.
  • Be responsible for all works being completed, raising orders, managing contractors, monitoring progress and signing off completion.
  • Encourage and support the formation of a Residents Association, and work with them to enhance the customer experience for residents.
  • Help build a sense of community by encouraging and supporting a Social Committee to plan and run social events for all residents.
  • Build and maintain links with resident’s family members, local authorities; Doctors, Social Workers, Health Authority etc as required and appropriate.
  • Maintain records in line with internal procedures, ensure all data is protected and kept secure at all times.
  • Assist with sales listed with our partner company Retirement Homesearch, make new residents feel welcome and help them settle in; where possible being present to welcome them.
  • Work across your local peer team of Development Managers for advice and day to day support and travel to team / company meetings on a monthly / annual basis


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospital/Health Care

HR / Administration / IR

Sales Management

Graduate

Proficient

1

Glasgow, United Kingdom