Visitor Experience Associate at International Center of Photography

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

22.0

Posted On

31 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Point Of Sale Transactions, Retail Experience, Communication, Attention To Detail, Teamwork, Independence, Multilingual Skills, Photography Interest, Visual Culture Interest

Industry

Photography

Description

Description About ICP The International Center of Photography (ICP) is the world’s leading institution dedicated to photography and visual culture. Through exhibitions, education, and public programs, ICP provides an open forum for dialogue about the power and social impact of the image. Since our founding in 1974, ICP has presented more than 700 exhibitions and offered thousands of classes, becoming a vital cultural anchor on Manhattan’s Lower East Side. Position Summary ICP is seeking friendly, reliable, and customer service-oriented individuals to join our team as Visitor Experience Associates. This position serves as the first point of contact for museum visitors, providing an exceptional guest experience through warm engagement, clear communication, and professionalism. The role supports ICP’s ticketing, retail, and café operations. Ideal candidates will have retail experience, confidence handling cash and point-of-sale transactions, and a genuine interest in connecting with the public in a museum setting. Key Responsibilities Greet and assist visitors, offering information about exhibitions, programs, and membership. Process ticket, shop, and café sales; handle cash and credit transactions accurately. Restock and maintain merchandise and café areas, ensuring displays are clean and organized. Provide accurate information about ICP’s programs and events. Support special events and public programs as assigned. Requirements Qualifications: Required: At least one year of retail or customer service experience, including handling cash and point-of-sale transactions. Strong attention to detail and ability to manage multiple tasks in a visitor-facing setting. Reliable, punctual, and comfortable working both independently and as part of a team. Availability to work Saturdays and occasional evenings or additional shifts as needed. Preferred: Experience working in a café, coffee shop, or barista role. Prior experience in a museum, gallery, or other cultural institution. Multilingual communication skills. Interest or background in photography or visual culture. Compensation and Schedule Part-time hourly role at $22.00/hour. Regular Saturday shift (10:30 a.m. – 6:30 p.m.), with potential to pick up additional shifts during the week. Equal Employment Opportunity (EEO) Statement The International Center of Photography is an Equal Opportunity Employer. ICP is committed to fostering a diverse and inclusive workplace. We encourage candidates from all backgrounds to apply and share in our mission to inspire, engage, and educate through the power of photography.

Responsibilities

The Visitor Experience Associate greets and assists visitors, providing information about exhibitions and programs. They also process sales and maintain merchandise and café areas.