IN ART WE TRUST

Moco isn’t like any other museum. We started in Amsterdam, expanded to Barcelona, and after receiving +5 million visitors are now shaking things up in London. Our goal? To make art fun, bold, and for everyone. At Moco, we showcase work by icons like Basquiat, Warhol, Kusama and street legends like Banksy, whose art challenges power and speaks to the people.
We celebrate the voices that are not always found in traditional museums, from the streets to the digital world and beyond. Our spaces are filled with immersive art, powerful messages, and a playful spirit. We believe in breaking the rules, thinking differently, and making art that connects with real life. Our team is made up of curious, passionate people who love creativity, community, and doing things with heart. You don’t need to be an art expert, just open-minded, energetic, and ready to be part of something exciting.

REQUIREMENTS

• Fluency in English is required
• Flexibility and availability to work morning or evening shift (the museum is open 365 days a year 7 days a week)
• Availability to work on weekends is required; working on some public holidays is expected
• Previous work experience in customer service is a must
• Ability to work well with others in a dynamic team; you are a real team player.
• Creative, curious and takes initiative
• Excellent communication skills
• Enthusiastic and knowledgeable in modern and contemporary art is a plus, not a must
• Candidates must already be living in the greater area of London and have the legal right to work in the UK. If you do not currently reside in UK, we kindly advise you not to apply for this role.

ABOUT US

From the bustling Museumplein of Amsterdam to the charming Gothic Quarter of Barcelona, and now, steps away from Marble Arch in the heart of London - Moco Museum is the global hub of art lovers and the art curious. This is the proud home to modern classics by the likes of Jean-Michel Basquiat, Andy Warhol, Yayoi Kusama, KAWS, Marina Abramović, Keith Haring, Kehinde Wiley and Tracey Emin, as well as new immersive wonders by contemporary stars.
Across all areas of the museum, at Moco we work together to connect millions of viewers to carefully curated collections that inspire us all to defy expectations, follow our hearts and dream harder. Every day, our vision evolves and our reach grows. We trust in art as the vehicle to transport our collective consciousness into a more free, enlightened state. We are bold, pink, disruptive and playful – we are Moco.

• Welcome visitors and provide information related to the museum, exhibitions, displays and services but also general information (directions, tourist suggestions, etc.)
• Act as first point of contact for all museum visitors inquiries
• Hosting at the museum gate entrances to attract, welcome and attend museum visitors
• Sell/scan tickets while promoting the use of the extra service, audio-tour
• Monitor museum areas to provide security of the exhibition artworks (ensure visitors do not touch or endanger works of art)
• Also monitor the cleanliness and overall tidiness of the museum
• Provide excellent customer experience by interacting with museum visitors and offer a welcoming and friendly environment
• Develop knowledge of the collections and exhibitions on display
• Responsible for the routine opening and closing of museum
• Assist at special functions, events and visits
• If applicable, conduct visitor and education tours in the museum (depends on the employee’s interest)
• Perform other ad-hoc duties and tasks as requested by Duty Managers and/or General Manager