Visitor Services Associate - Seasonal at Naples Botanical Garden Inc

Naples, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

16.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Computer Skills, POS System Operation, Sales, Opening Procedures, Closing Procedures, Attention To Detail, Physical Stamina

Industry

Leisure;Travel & Tourism

Description

Description Classification: Non-Exempt Salary Classification: $16:00 Organization Description Naples Botanical Garden is a 170-acre world-class paradise, featuring the flora and cultures of the tropics and sub-tropics including Brazil, the Caribbean, Southeast Asia, and Florida. The Garden’s mission is to connect people and plants through display, education, conservation, and applied science. The Garden has beautifully restored native habitats, cultivated gardens, walking trails, and public programming that offer education and enjoyment for people of all ages. Naples Botanical Garden is a 501(c)3 organization. Position Summary: This seasonal position serves as the frontline to customer relations at Naples Botanical Garden. In addition to the public, this position works closely with Garden staff, volunteers, and fellow associates. This seasonal position ends 4/30/2026, unless an extension is offered. Primary Duties and Responsibilities: Greets incoming members and guests in a prompt and welcoming manner. Must be willing to be in the presence of dogs on our dog admission days. Occasionally may be asked to check in or greet visitors outside of ticketing booths. Always maintain a professional appearance and professional conduct. Efficiently and accurately operates a POS system, which includes daily balancing. Reviews and understands the Garden’s day-to-day operations, special events, website, and exhibitions by reviewing Visitor Services resources and Garden calendars daily. Proactively relays this information to visitors. Promotes and sells Naples Botanical Garden Memberships. Follows proper procedures for opening and closing the Visitor Center when scheduled. Maintains the appearance of the Visitor Center, which includes stocking maps, and brochures. As well as cleaning scooters and wheelchairs Other duties as assigned by Management. Requirements / Qualifications: Strong communication and customer service skills. Strong computer skills a plus. Flexible schedule required. This position requires weekends, nights, and holiday availability. Fluency in Spanish and/or Kreyol is a plus. May stand for long periods of time and work in fluctuating temperatures. Must be able to lift and carry objects up to 10 pounds on a regular basis. A pre-employment background check required. Naples Botanical Garden is an Equal Opportunity Employer. The Garden has a long-standing policy of employment and advancement based solely upon qualifications to perform the essential elements of a position without regard to age, creed, gender, national origin or ancestry, race, color, religion, veteran status, pregnancy, marital status, HIV status, genetic information, sex, sexual orientation, handicap or mental or physical disability.

Responsibilities

This seasonal, frontline position involves greeting members and guests promptly and professionally, operating a POS system accurately, and proactively relaying daily operational information to visitors. Duties also include promoting and selling memberships, following opening/closing procedures, and maintaining the appearance of the Visitor Center.