Visitor Services Officer - Maldon at Mount Alexander Shire Council
Victoria, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

22 Sep, 25

Salary

68112.0

Posted On

07 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Other Industry

Description

Applications closing on 22 September 2025, 12:00 PM
Reference number
25-57
Job Type
Part Time
Package
Band 4
Part time (0.6 FTE)
Ongoing
Band 4, $68,112 pa (pro-rata) + Super
Closing date: 12pm on Monday 22 September 2025
Mount Alexander Shire is known for its local food and wine, for a vibrant arts community and breathtaking natural surrounds.
Perfectly located in Central Victoria, around 30 minutes from Bendigo by car or rail, and with Melbourne only 90 minutes away, you’ll enjoy a balanced lifestyle with great services, schools and homes in townships like Castlemaine and Maldon.

Responsibilities

THE ROLE

Key responsibilities undertaken by the Visitor Services Officer – Maldon include:

  • Coordinate the daily operation of the Maldon Visitor Information Centre.
  • Ensure a high standard of customer service and presentation.
  • Supervise and support volunteer team - including recruitment, training and rostering.
  • Develop collaborative relationships with local tourism businesses and other industry groups.

To be successful in this role you will have:

  • Successful experience working in tourism or a related field.
  • Demonstrated experience working with volunteers.
  • Strong customer service focus.
  • Excellent stakeholder relationship management skills.
  • Availability to work three days per week across a seven day operational week
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