WHO WE ARE

Hapana powers some of the world's leading fitness brands. Walk into Fitstop, STRONG Pilates, KX Pilates, Gold's Gym or J.I.M and there's a good chance our platform is running the entire business—from memberships and bookings to payments, marketing and growth.

The fitness industry is evolving rapidly, and we're the technology helping drive that transformation.

Today we're a team of 115 people across Australia, USA, UK, Brazil, Singapore and India, building products that thousands of fitness businesses rely on every day. Everything we create has a direct impact on real customers, real businesses and millions of member experiences around the world.

We're entering an exciting new chapter as we invest heavily in our platform, AI capabilities and product innovation. If you're passionate about solving meaningful problems, working with talented people and shipping products that customers love, we'd love to meet you.

THE OPPORTUNITY

As a Visual Designer, you will support Hapana’s growth and go-to-market strategy by creating high-quality visual content across our key marketing channels. You’ll work closely with the Marketing team to design assets that support acquisition, product launches, sales, events, brand building, and lifecycle communications.

This is a 12-month full-time contract role, with the strong possibility of conversion to a permanent position after one year. It’s a hands-on, execution-focused role suited for a designer with 2–3 years of experience who is eager to make an impact in a fast-paced B2B SaaS environment. You will be responsible for producing visual assets end-to-end, from brief through to final delivery, across digital, paid, and event-led touchpoints.

WHAT YOU'LL DO

• Design 2D visual assets and occasional light 3D visuals for marketing campaigns across social media, paid ads, website, email, events, and sales materials, including product-led visuals that reflect UI and UX concepts in collaboration with Product.
• Create 2D graphics and light motion/video content, including simple animations or 3D-enhanced visuals, to support demand generation, product launches, and GTM initiatives.
• Translate marketing and product messaging into clear, engaging, and on-brand visual storytelling.
• Support event marketing with creative assets, such as presentations, signage, booth graphics, and promotional materials.
• Apply and maintain Hapana’s brand guidelines consistently across all marketing outputs.
• Adapt and optimise creative assets for different platforms, formats, and audiences.
• Collaborate closely with Product Marketing and Growth to deliver assets on time, aligned with agreed content strategy and campaign priorities.
• Manage multiple design requests in parallel while meeting briefs and deadlines in a fast-moving environment.
• Own design templates, asset libraries, and workflows to increase efficiency.
• Support ad-hoc creative needs as the business scales and priorities evolve.

WHAT SUCCESS LOOKS LIKE

• Marketing campaigns and launches are consistently supported by clear, polished, on-brand visual assets.
• Creative output improves engagement across social, paid, events, and sales touchpoints.
• The Marketing team moves faster with reliable, in-house design support.
• Visual consistency strengthens Hapana’s brand and enterprise credibility as the company scales.
• Design workflows, templates, and asset libraries improve efficiency over the contract period.
• By the end of the contract, you will be a trusted, high-impact contributor with potential to transition into a permanent role.

Perform any additional tasks as assigned by management.

LIFE AT HAPANA

We believe great work happens when people are trusted, supported and given room to do their best work. What you'll enjoy:

• Birthday Leave – Take your birthday off, on us.
• Wellness Days – Two additional wellbeing days each year, separate from annual leave.
• Work From Anywhere – Spend up to two weeks each year working from anywhere in the world.
• Home Office Allowance – Create a workspace you'll genuinely enjoy.
• Paid Parental Leave – Supporting both primary and secondary carers.
• Sonder – 24/7 mental health, medical and wellbeing support.
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