Visual Information Specialist

at  US Substance Abuse and Mental Health Services Administration

THINGS YOU NEED TO KNOW

Incentives may be authorized; however, this is contingent upon multiple factors, including funds availability. If authorized, certain incentives may require you to sign a service agreement to remain in the Federal government for a period of up to 3 years. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.
Bargaining Unit Position: Yes
Research position: No
Drug Screening Required: No
Veterans’ Preference - https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/
Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP): For information on how to apply as an CTAP/ICTAP eligible see http://opm.gov/rif/employeeguides/careertransition.asp#ictap. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position.

Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.

• Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

IF YOU ARE RELYING ON YOUR EDUCATION TO MEET QUALIFICATION REQUIREMENTS:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

• To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
• Click the Submit My Answers button to submit your application package.

IN ADDITION TO THEIR EVERYDAY WORK, HHS OFFERS EMPLOYEES THE OPPORTUNITY TO CONTRIBUTE THEIR UNIQUE SKILLS THROUGH VOLUNTARY TEMPORARY ASSIGNMENTS TO HUMANITARIAN EMERGENCIES OR DEPARTMENTAL PRIORITIES COUNTERING NEW AND EMERGING HEALTH, SAFETY, AND SECURITY THREATS.

• Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request

IF YOU ARE RELYING ON YOUR EDUCATION TO MEET QUALIFICATION REQUIREMENTS:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help

As a Visual Information Specialist, you will use your knowledge of and experience to optimize business results and customer experience by:

• Supporting the Office of Communications by producing graphic design products and integrated digital campaigns that are consistently creative, research-based, and developed with an audience-first approach in alignment with creative briefs, client goals, industry best practices, and project requirements. Expertise with graphic design principles that can be used with multiple platforms, such as Facebook, Instagram, YouTube, Twitter, and Linked In, as well as websites, digital products, and printed products. The incumbent is an expert in graphic design and the related technology and software required to employ the concepts.
• Developing print ready files for printed publications, posters, folders, and media kits. Able to lay out publications using commercially available design software, provide graphics, create files and instructions for printers, work with printers to ensure quality, and ensure products are completed on time.
• Developing presentations using commercially available presentation software, including graphics, charts, graphs, videos, and photos. Developing infographics, media kits, flyers, handouts, in both print and digital form.
• Developing brand standards, visual style guides, logos and templates, and other graphic assets and products for the agency to adopt. The incumbent must be able to present ideas to leadership for adoption and be able to maintain a library of in-house brand standards and color palettes.
• Researching, coordinating, and communicating with subject matter experts across the agency to depict and develop visual designs for information dissemination and engagement. The incumbent must be able to work with other staff to first understand the request and the message and then to be able to execute the request to the satisfaction of the Office/Center as well as the Office of Communications supervisor and agency leadership

WHAT YOU’LL BE DOING DAY TO DAY

As a Visual Information Specialist, you will use your knowledge of and experience to optimize business results and customer experience by:

• Supporting the Office of Communications by producing graphic design products and integrated digital campaigns that are consistently creative, research-based, and developed with an audience-first approach in alignment with creative briefs, client goals, industry best practices, and project requirements. Expertise with graphic design principles that can be used with multiple platforms, such as Facebook, Instagram, YouTube, Twitter, and Linked In, as well as websites, digital products, and printed products. The incumbent is an expert in graphic design and the related technology and software required to employ the concepts.
• Developing print ready files for printed publications, posters, folders, and media kits. Able to lay out publications using commercially available design software, provide graphics, create files and instructions for printers, work with printers to ensure quality, and ensure products are completed on time.
• Developing presentations using commercially available presentation software, including graphics, charts, graphs, videos, and photos. Developing infographics, media kits, flyers, handouts, in both print and digital form.
• Developing brand standards, visual style guides, logos and templates, and other graphic assets and products for the agency to adopt. The incumbent must be able to present ideas to leadership for adoption and be able to maintain a library of in-house brand standards and color palettes.
• Researching, coordinating, and communicating with subject matter experts across the agency to depict and develop visual designs for information dissemination and engagement. The incumbent must be able to work with other staff to first understand the request and the message and then to be able to execute the request to the satisfaction of the Office/Center as well as the Office of Communications supervisor and agency leadership.

DO NOT COPY AND PASTE THE DUTIES, SPECIALIZED EXPERIENCE, OR OCCUPATIONAL ASSESSMENT QUESTIONNAIRE FROM THIS ANNOUNCEMENT INTO YOUR RESUME AS THAT WILL NOT BE CONSIDERED A DEMONSTRATION OF YOUR QUALIFICATIONS FOR THIS POSITION.

In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee’s position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee’s supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the “percentage of times” the other duties were performed. It is expected that this documentation is included in the employee’s official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.
Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.
OPM Qualification General Policies Website

Minimum Qualifications: You must have one-year specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-12 grade level in the Federal service performing ALL of the following:

• Demonstrating experience in graphics and graphic design for digital, print, and visual communication products, campaigns, and messaging;
• Creating graphics for multiple platforms including common social media platforms, websites, and digital and print products for high level executives, private sector partners, health professionals and the public; AND
• Creating print ready files for printed publications, posters, folders, and media kits using commercially available design software