Visual Merchandising Manager, Regent Street at HM Group

City of Westminster, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Visual merchandising, Store management, Team leadership, Fashion styling, Window display design, Commercial awareness, KPI analysis, Customer service, Mentoring, Trend analysis, Product knowledge, Communication, Adaptability, Inventory presentation, Brand representation

Industry

Retail

Description

Job Description As a Visual Merchandiser Manager, you play a pivotal role in shaping an exceptional in-store customer journey. With a keen eye for aesthetics and a strong commercial mindset, you bring the brand’s vision to life—elevating the collection in a way that is both inspiring and aligned with business goals. Your work not only enhances the visual appeal of the store but also drives customer engagement and sales performance. Key Responsibilities: Delivering an excellent customer experience through expert styling advice, deep product knowledge, and a visually compelling store environment Interpreting sales data and customer insights to inform and execute the store’s visual direction Designing and installing impactful window displays that reflect seasonal trends and brand identity Styling mannequins and creating outfit combinations that inspire and influence customer purchasing decisions Merchandising the shop floor in alignment with company guidelines to ensure a cohesive and commercial presentation Supporting the sales team in daily store operations and contributing to a seamless customer experience Setting and maintaining high visual merchandising standards, while training and mentoring team members to uphold consistency Acting as a brand ambassador, ensuring every visual element contributes to a memorable and engaging customer journey Lead a team of Visual Merchandiser(s) to achieve excellent visual standards Maintain regular communication with the Area Visual team, providing timely feedback to both the Area and Store Management teams to ensure alignment and continuous improvement Qualifications Customer-Centric Mindset: Understanding of how to elevate in-store experiences through impactful visual storytelling and exceptional customer service. Visual Merchandising Standards: Skilled in executing brand visual guidelines, including window displays, mannequin styling, and in-store presentation to enhance commercial impact. Fashion Knowledge: Strong understanding of current fashion trends, silhouettes, and seasonal styling, with a passion for translating them into compelling visual displays. Commercial Awareness: Experienced in using KPIs, sales data, and customer feedback to inform visual merchandising decisions and drive store performance. Leadership: Experience leading a team or supervising others is an advantage Communication: Experience in organizing teams, providing constructive feedback, and coaching others to improve performance and service standards. Adaptability & Flexibility: Adaptable and responsive to changing priorities and customer requests. Eager to learn: Open to continuous learning and actively seeks opportunities for personal and professional growth. Comfortable working varied hours, including evenings, weekends, and holidays. English language skills Additional Information This is a full-time position with a contract of 39 hours a week. Please apply by sending in your CV in English as soon as possible, but no later than 28.04.2026. Benefits: We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. Inclusion & Diversity At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve. Company Description ARKET offers essential collections for women, men, children and the home, along with a seasonal vegetarian café and coffee shop. Inspired by simplicity, nature, and the aesthetics of slow living, the assortments features garments, objects, and food carefully made and artfully curated for a more beautiful everyday life.

Responsibilities

The Visual Merchandising Manager is responsible for shaping the in-store customer journey by executing brand visual guidelines and creating impactful window displays. They lead the visual team to ensure high standards of presentation while using sales data to drive commercial performance.