Initial Posting Date:
08/12/2025
Application Deadline:
09/02/2025
Agency:
Oregon Health Authority
Salary Range:
$6,667 - $10,311
Position Type:
Employee
Position Title:
Vital Records Certification Manager (Business Operations Manager 1) (In office)
Job Description:
Opportunity Awaits, Apply Today! - Vital Records Certification Manager (Business Operations Manager 1)
The
Oregon Health Authority (OHA), Public Health Division (PHD), Center for Vital Statistics
is currently accepting applications for the position of Vital Records Certification Manager. This role involves providing oversight and leadership for the Certification Program.
As the Vital Records Certification Manager, you will plan, organize, and oversee the operations of the program responsible for issuing certified copies of vital records. The role involves developing, recommending, and implementing policies and procedures related to program operations, as well as managing process improvement and evaluation initiatives. Additionally, you will serve as the Center’s fraud officer. This position ensures that citizens have access to essential vital records necessary for daily activities such as establishing identity, enrolling in school, securing employment, obtaining benefits, obtaining passports, and settling the affairs of deceased loved ones. Accurate vital records are fundamental to enabling individuals to pursue a healthy and productive life.
For a full review of the position description, please
click here
.
If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.
What We Are Looking For

Minimum Qualifications: These qualifications must be visible in your application for consideration.

• Five years of lead work, supervision, or progressively related experience.

OR

• Two years of related experience and a bachelor’s degree in a related field.

Desired Attributes: The following are skills and lived experiences that we have identified as key to success in this role at OHA. These are the attributes we are looking for in our top candidate. If you possess any of these, please let us know in your application.

• Experience managing program operations in a high production environment with daily deadlines.
• Experience supervising and managing 15-20 staff to deliver outstanding customer support.
• Experience in interpreting and applying administrative rules and laws.
• Experience in organizational and project management.
• Experience developing and implementing process improvements.
• Experience in effectively communicating information to customers and staff with varying levels of skills and expertise.
• Experience in establishing and monitoring performance metrics.
• Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.

Application Guidance

How to Apply: Submission Requirements - At the time of application, ensure the work history in your applicant profile is up to date and attach a current copy of your resume (required), cover letter (required), and answer all supplemental questions.

• External Candidates: Visit the

State of Oregon job opportunities webpage

to submit your application. Be sure to follow all application submission requirements.

• Internal Candidates: Current State of Oregon employees must apply through their

employee Workday login
. Be sure to follow all application submission requirements.

After You Apply:

• Before the job announcement closes, log in to your Workday account to check for pending tasks under “My Applications” and complete them.
• Remember to check your email (including your junk folder) and Workday inbox for updates on your application.
• We value our veterans! To ensure the security of your information, kindly follow the instructions for

how to submit your Veteran documents for preference
found here. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

Reminders:

• Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out

What you need to know to get the job

!

• This announcement is for one (1), full-time, permanent, management service, Business Operations Manager 1 position based in Portland, Oregon.
• This position is 100% in office, working out of the Portland State Office Building, located at 800 NE Oregon Street, Portland, OR 97232, to meet business needs. Please check SECTION 4: WORKING CONDITIONS of the position description linked above to review more details regarding the working conditions.
• On-Site Parking Notice: Please be advised that there is no complimentary on-site parking available for employees at the Portland State Office Building. However, there are multiple paid parking options in the vicinity of the building.
• Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline. For questions about the announcement, or if you require an alternate format to apply, please contact the Recruiter, Aimee Buchholz at: aimee.d.buchholz2@oha.oregon.gov | 503-509-5511.

Benefits of Joining Our Team
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from. If you’re driven by the passion to do something meaningful that changes lives, the
Oregon Health Authority

is the place for you. We also offer a competitive benefits package including:

• Excellent

medical, vision, and dental

benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.

• Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.

• Employee benefits

  include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.

• Possible eligibility for the

Public Service Loan Forgiveness Program

.

• Membership in the

Public Employees Retirement System

• Experience managing program operations in a high production environment with daily deadlines.
• Experience supervising and managing 15-20 staff to deliver outstanding customer support.
• Experience in interpreting and applying administrative rules and laws.
• Experience in organizational and project management.
• Experience developing and implementing process improvements.
• Experience in effectively communicating information to customers and staff with varying levels of skills and expertise.
• Experience in establishing and monitoring performance metrics.
• Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment