VLT Technician - Full Time at Hollywood Gaming at Dayton Raceway

Dayton, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

18.0

Posted On

25 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Electronic Troubleshooting, Mechanical Troubleshooting, Communication Skills, Customer Service, Problem Solving, Teamwork, Regulatory Compliance, Preventative Maintenance, Machine Repair, Technical Support, Customer Interaction, Parts Management, Event Knowledge, Stress Management, Fast-Paced Environment, Initiative

Industry

Gambling Facilities and Casinos

Description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Ensures regulatory compliance with all aspects of VLT machine maintenance i.e.; moves, conversions, and repair Interacts with VLT Operations personnel and Guests while repairing VLT machine functions Assist with every phase, from layout to installation. While performing the duties of this job, employees are regularly required to stand and walk. Perform floor maintenance: trouble shoot and repair machine malfunctions and system problems as they occur during gaming. Must at all times demonstrate friendly, ethical cooperative behavior with customers and co-workers Responsible for fostering a fun environment Responsible for being a gracious host to all guests and co-workers Responsible for promoting a positive influence in the community and participating in company-sponsored events Ensures functionality of the VLT maintenance system. Work on special projects as assigned. Assist in maintaining adequate stock of parts necessary for repairs. Perform preventative maintenance: clean, inspect, adjust, and test various machine parts. Assist customers with questions and complaints regarding VLT machines. Provide answers with explanations and rectify problems as appropriate. Responsible for the monitoring of VLT machine activity Must be knowledgeable of all special events and promotions available to customers Actively seeking out opportunities to service customers Safeguard company assets Complies with state, company, and department policies and regulations Additional duties may include but not limited to: player tracking installs, machine destruction, helping operations with tickets fills when necessary, etc.” BRING US YOUR BEST. Must be 21 or older Must have outgoing, energetic and enthusiastic attitude. Must enjoy hosting others. Must be comfortable initiating conversations and creating a fun environment with our guests. Must be able to listen and respond to visual and aural cues. Ability to stand and walk for entire shift and mobility to move easily around entire property. One to six months related experience and/or training; or equivalent combination of education and experience. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality. Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors Electronic/mechanical troubleshooting and use of electronic test equipment experience required (ex: board testers, multi-meters, o-scopes). Good oral and written communication skills. Must be able to pass background check. Ability to work under pressure in a fast-paced environment with multiple priorities. Must be able to pass background check. Must have open availability including all three shifts, weekends, and holidays. Previous VLT System experience with ACSC, SDS, CDS etc. preferred. STAY IN THE GAME. FOLLOW US. We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY 18.00 hourly

Responsibilities

The VLT Technician is responsible for ensuring regulatory compliance with VLT machine maintenance and interacting with VLT Operations personnel and guests during repairs. They will also perform troubleshooting, preventative maintenance, and assist with machine installations.