SKILLS & TECHNOLOGIES:

· AutoMox

THIS IS A REMOTE-FIRST ROLE WITH OCCASIONAL LOCAL TRAVEL TO A DATA CENTRE IN PLANO, TX.

As a Sr. System Engineer, you will support enterprise IT infrastructure across on-prem and cloud environments. This role covers a broad range of responsibilities from infrastructure administration and escalated end-user support to automation, monitoring, patching, and identity management. You will serve as a critical resource supporting daily operational needs, while also participating in strategic initiatives and projects.

KEY RESPONSIBILITIES:

· Perform system administration tasks including server management, patching (AutoMox), and monitoring (PRTG, LanSweeper, etc.)
· Administer and maintain VMware vSphere 8 environments and TrueNAS Core storage systems
· Provide high-level support for escalated tickets beyond L1/L2 help desk capabilities
· Manage and maintain Active Directory and Okta, including directory sync and IAM best practices
· Support and troubleshoot Microsoft 365 (Exchange Online, Teams, SharePoint) and its integration with Okta and AD
· Maintain and enhance PowerShell scripts to automate routine administrative tasks
· Monitor backup systems and ensure successful job completion and compliance
· Support AWS cloud environments with connectivity to on-prem infrastructure
· Maintain documentation and serve as a point of knowledge for systems processes and configurations
· Participate in infrastructure-related projects such as image creation, Windows 11 deployment, and server refresh initiatives