Vocational Clinical Specialist

at  LegalAndGeneral

Company Description
Legal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.
Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.
We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.
Joining us means helping create brighter financial futures for all our customers.
Job Description
Are you a Registered Nurse, Physiotherapist or Occupational Therapist looking for a change of career? Do you have experience in case management, occupational health or vocational rehabilitation? We’re recruiting for Vocational Clinical Specialist’s to join our clinical team on a full time homebased or hybrid contract.

What you’ll be doing:

• You’ll provide comprehensive clinical specialist advice and support to the Claims management team to assist in the assessment and management of Income Protection, Critical Illness and Ill health liability Insurance claims
• Develop and build effective relationships with members by holding discussions and conducting assessments through telephone or face to face contact, establishing their clinical capability, developing and monitoring rehabilitation plans
• You’ll review procedures to ensure market leading delivery of rehabilitation programmes to our members
• Fostering relationships with IFA’s and Policyholders, promoting the understanding of our claims philosophy and procedures
• Cultivating relationships with our external suppliers, ensuring we receive cost effective services
• Training, mentoring and developing other members on the benefits and rehabilitation
• You’ll develop processes that deliver a consistent level of service, such that our customer’s expectations are met

Qualifications

Who we’re looking for:

• You will be a registered Nurse, Physiotherapist or Occupational Therapist
• Registered member of the Nursing Council or Health and Care Professions Council (HCPC)
• Ability to work independently, conduct assessments and make judgments confidently
• Proficiency in the use of Microsoft Office suite and report writing skills
• Strong communication skills
• Knowledge of the Insurance market or Income Protection products is preferred (although training will be provided)

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Private medical insurance (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information
Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.
We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.
If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.
If you’re open to find out more, we’d love to hear from you

What you’ll be doing:

• You’ll provide comprehensive clinical specialist advice and support to the Claims management team to assist in the assessment and management of Income Protection, Critical Illness and Ill health liability Insurance claims
• Develop and build effective relationships with members by holding discussions and conducting assessments through telephone or face to face contact, establishing their clinical capability, developing and monitoring rehabilitation plans
• You’ll review procedures to ensure market leading delivery of rehabilitation programmes to our members
• Fostering relationships with IFA’s and Policyholders, promoting the understanding of our claims philosophy and procedures
• Cultivating relationships with our external suppliers, ensuring we receive cost effective services
• Training, mentoring and developing other members on the benefits and rehabilitation
• You’ll develop processes that deliver a consistent level of service, such that our customer’s expectations are me

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Private medical insurance (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the hear