Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Vodafone Travel eSIM Service Desk Advisor (VOIS) at Vodafone United States

Giza, Giza, Egypt -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluent In English, Written Communication, Fast Typing Skills, Account Management, Technical Queries, Emotional Intelligence, Customer Management, MS Office Proficiency, Rotational Shifts, Compliance, Self-Development, Customer Engagement Techniques, Incident Management, Technical Troubleshooting, Collaboration, Process Improvement, Service Excellence

Industry

Telecommunications

Description

Fluent in English (C2 level) with strong written communication and fast typing skills. Skilled in handling account management and technical queries in writing. Emotionally intelligent with the ability to manage high-profile customers. Proficient in MS Office and capable of working rotational morning and night shifts. Committed to compliance and continuous self-development. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. What skills you will learn Advanced customer engagement techniques across digital platforms. Incident management and resolution in a multi-system environment. Technical troubleshooting and account management. Collaboration with cross-functional support teams. Process improvement and service excellence strategies.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The role involves handling account management and technical queries while providing support to high-profile customers. Advisors will engage with customers across digital platforms and work collaboratively with cross-functional teams.