Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

VodafoneThree - Senior Store Manager - Manchester Trafford at Vodafone United States

Manchester, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Coaching, Customer Experience, Performance Management, Operational Excellence, Recruitment, Team Development, Solution Based Selling, Market Insights, Disciplinary Management, Grievance Management, Performance Analysis, Talent Development, Communication, Accountability, Decision Making

Industry

Telecommunications

Description

Working hours: 40 hrs per week to include some weekends & Bank Holidays To lead, motivate, coach and develop a store team to deliver an exceptional customer experience and exceed store performance targets, whilst taking on regional responsibilities. To support the delivery of operational excellence across store teams. To approach every interaction with customers as an opportunity to increase revenue and customer experience, using solution based selling and offering products and services that meet the customer's needs. Management of the Store and staff Make operational decisions for the store Coach, develop and support the team Be accountable for ensuring the store acts within the guidelines of the FCA Conduct performance reviews Be personally accountable for the performance of the store Keep up to date and share market leading insights Bring the customer experience into the fore front of every decision Recruitment, performance management and coaching of the existing and new members of the team to deliver excellent customer service and meet targets Take a leadership role amongst the regional store management community by supporting regional operations and communications. Have a high level of competence in the support of disciplinary and grievance management Monitor, analyse and report on performance Identify and develop top talent among advisers and managers Influence a broad group of store managers through regional ownership of a designated business area Conform to company policy and guidelines for running the store Always act with good conduct, ensuring our customers are given correct and relevant information ensuring their needs are met and allowing them to make an informed decision

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

Lead and develop a store team to deliver exceptional customer experiences and exceed performance targets. Manage store operations, coach staff, and ensure compliance with company policies.