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Vodapro (Tallaght) at Vodafone United States

, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

0.0

Posted On

06 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Appointment Booking, Content Transfer, Device Setup, Account Installation, Repair Service, Troubleshooting, Device Software Update, Customer Care, Data Synchronization, Device Demonstration, New Technology Launch, Sales Opportunities, Team Collaboration, Escalation Management, Training Sessions, Device Unlocking

Industry

Telecommunications

Description

Appointment booking and training sessions for Customers Content Transfer (contacts, photos, messages, etc.) to the new device Walk out Working with New Device Drive & Promote Trade ins performance within the team Set up accounts (Email, Facebook, iCloud, etc.) and install applications Drive and promote in store Repair service and liaise with onsite Engineer Deep Dive Care issues and take handovers of difficult care escalations Demonstrate device capabilities and learn / train in new features Unlock accounts and reset passwords Unlock device pattern and display code Synchronize data in the cloud (Gmail, iCloud) Troubleshoot device software problems Device software update Be a leader in New Tech launching in Irish Market & Brief local team Work with the team on identifying VAS sales and opportunities

How To Apply:

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Responsibilities

The role involves booking appointments and conducting training sessions for customers on transferring content to new devices. Additionally, it includes troubleshooting software issues, setting up accounts, and promoting in-store repair services.