Voice Engineer

at  CMcom

Be part of CM.com. Step into a role where you’ll be empowered to connect and drive change at CM.com. We are looking for a Voice Engineer who is ready to connect our customers with their clients anywhere in the world!
We’re passionate about empowering businesses to deliver incredible experiences to their users. Striving for a world where every interaction feels effortless, we revolutionize how businesses connect with their customers.
You might already know us from those seamless SMS or WhatsApp messages you receive, the tickets you effortlessly grab for that upcoming festival, pay for anything with our payment solutions, or even through chatting with the helpful AI chatbot for support.
Our people are the spark that ignites innovation. CM.com colleagues are fueled by a passion for technology and a dedication to making a difference.
Since 1999, our philosophy has remained the same: “Do what you like, do what you’re good at, and contribute”.
What you will do
You’ll be working on the Voice Platform that allows customers to receive and make voice (i.e. phone) calls with their preferred systems. Whether it’s a contact center or a scaled enterprise, the team offers a scalable and global platform consisting of many VoIP services. Think of SIP trunks, Voice APIs, and Voice Numbers. As the Voice Platform is the beating heart of the product, your ideas and contribution can make a lot of impact.
As an engineer of the team, you’ll be focusing on the development of the platform. Behind this lies a complex system that is responsible for setting up and ending calls, including the routing and connections from and to other well-known carriers. As your work also impacts our network, you’ll likely collaborate with the network team and other teams that integrate the voice solution such as the Mobile Service Cloud or AI Cloud.
As our new software engineer with a passion for cutting-edge technologies and a background in computer networking and Linux operation systems, you are to collaborate with cross-functional teams to design, develop, and maintain scalable software solutions.

Feel connected to CM.com’s shared values:

• Drive & Lead: We encourage the entrepreneurial spirit and are self-managed to be able to quickly grasp opportunities.
• Grow & Learn: We keep evolving our innovation capabilities and help you to get the best out of yourself, both professionally and personally.
• Together & Care: We love working together. We stimulate collaboration with utmost respect for each other regardless of gender, age, background, or beliefs.
• Speed & Change: We are an agile and dynamic organization, that keeps adapting and knows how to respond to opportunity or change

For this role, you ideally have

• A bachelor’s or master’s degree in computer science or similar.
• Interest in Software engineering and Voice engineering.
• Knowledge of computer networking and Linux operating systems.
• Proficiency with relational databases such as MySQL, Mariadb, Postgresql.
• Understanding of real-time systems, concurrency, queueing, and high availability systems.
• Knowledge of Kamailio, OpenSIPS, FreeSwitch, Asterisk, other open source VOIP software, SIP, RTP or WebRTC is nice to have.
• Solid understanding of software development principles and best practices.
• Excellent communication skills in English and Dutch.
• Located travel distance from the Breda office.

Benefits of working at CM.com
Your CM.com journey starts with the 3-day Global Onboarding at our Breda HQ. Dive deep into our business, our unique culture, and connect with your colleagues from all over the world.

As a CM.com Club Member, you’ll unlock a world of incredible benefits:

• Fuel your mind: Daily healthy lunches and snacks to keep you energized.
• Effortless commutes: Shuttle mobility cards and company cars get you where you need to be.
• Invest in your future: A solid pension plan.
• Take your time off: Recharge with 25 vacation days, plus the option to purchase 10 additional days
• Own your success: Become a shareholder with our Employee Share Purchase Program.
• Level up your skills: Udemy, CM Academy, and exclusive Meetups with thought leaders to ensure you’re always learning and growing.
• Life’s a party: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.

Here, diversity is our superpower. Our diverse perspectives fuel innovation and drive us forward. We celebrate every member, regardless of age, background, or beliefs. At CM.com, everyone gets VIP access – because together, we rock

• A bachelor’s or master’s degree in computer science or similar.
• Interest in Software engineering and Voice engineering.
• Knowledge of computer networking and Linux operating systems.
• Proficiency with relational databases such as MySQL, Mariadb, Postgresql.
• Understanding of real-time systems, concurrency, queueing, and high availability systems.
• Knowledge of Kamailio, OpenSIPS, FreeSwitch, Asterisk, other open source VOIP software, SIP, RTP or WebRTC is nice to have.
• Solid understanding of software development principles and best practices.
• Excellent communication skills in English and Dutch.
• Located travel distance from the Breda office