Voice Services Specialist, Journeyman
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular-Long Term Assignment
Percentage of Travel Required: Up to 25%
Type of Travel: Local

The Opportunity:
Are you interested in continuing your career in Europe in a mission focused environment? CACI has established upcoming positions throughout the European theater supporting multiple customers for the Department of Defense. We are looking for experienced, innovative and motivated IT Specialists to support enablement of USAREUR-AF and their Mission Partners mission objectives.
CACI has an excellent opportunity for an experienced, self-directed, Voice Services Specialist, Journeyman. This position is in support of a Department of Defense (DoD) organization, USAREUR-AF and their Mission Partner
G33 MCSD located in Grafenwoehr, Germany. This position is required to travel OCONUS. This position is located OCONUS.

Responsibilities:

• Supports voice services systems, hardware, and software
• Possesses and applies practical knowledge of voice communications over an Internet protocol network interfaced with the Public Switched Telephone Network (PSTN)
• Provides installation, troubleshooting, removal, or replacement of Voice over Internet Protocol (VoIP), Voice over Secure Internet Protocol (VoSIP), and end-user devices
• Supports incident and problem resolution
• Possesses and applies expertise on multiple complex work assignments
• Operates with appreciable latitude in developing methodology and presenting solutions to problems

Qualifications:

Required:

• Experience 4-7 years with a BA/BS in related field preferred or equivalent experience considered.
• Possess a Secret clearance with the ability to retain.
• Certification – 8140 – A+ or Network+
• Possesses extensive knowledge of voice communications systems, including VoIP and VoSIP technologies.
• Demonstrates proficiency in installing, troubleshooting, and maintaining voice services hardware and software.
• Exhibits strong problem-solving skills, with the ability to resolve complex incidents and issues independently.
• Applies expertise across multiple work assignments, showing versatility and adaptability.
• Develops innovative methodologies and presents effective solutions to intricate voice communication challenges.
• Operates confidently within IP networks interfaced with PSTN, showcasing a deep understanding of modern telecommunications infrastructure.
• TESA eligible

Desired:

• Adaptable to changing circumstances and operational needs

• Understanding of Department of Defense Military standards

• Supports voice services systems, hardware, and software
• Possesses and applies practical knowledge of voice communications over an Internet protocol network interfaced with the Public Switched Telephone Network (PSTN)
• Provides installation, troubleshooting, removal, or replacement of Voice over Internet Protocol (VoIP), Voice over Secure Internet Protocol (VoSIP), and end-user devices
• Supports incident and problem resolution
• Possesses and applies expertise on multiple complex work assignments
• Operates with appreciable latitude in developing methodology and presenting solutions to problem