Voice, Video & Collaboration Engineer at QBE

Doral, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

0.0

Posted On

15 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Voice Engineering, Video Teleconferencing, AV Installation, Collaboration Services, Network Documentation, Configuration Management, Security Compliance, Troubleshooting, Extron Systems, Cisco Collaboration, Technical Documentation, System Architecture

Industry

IT Services and IT Consulting

Description

Description QBE, LLC is seeking a Voice, Video & Collaboration Engineer to support the SCITES 2 program onsite at U.S. SOUTHCOM in Doral, FL. This role supports enterprise voice, video, collaboration, conferencing, and AV services in a secure DoD environment. The ideal candidate will provide hands-on engineering, troubleshooting, sustainment, documentation, and architecture support for mission-critical communications systems. Responsibilities include but are not limited to: Serving as the builds engineer, leading coordination for AV installations within the command. Leading and coordinating AV installation projects, including mounting TVs, installing Extron systems, and supporting large conference room builds. Collaborating extensively with the Directorate of Public Works (DPW) and the cable team to ensure proper infrastructure and installation of AV equipment. Assisting and coordinating with external contractors (e.g., AV3) for large-scale conference room and collaboration space builds. Supporting multidisciplinary teams responsible for Video Teleconferencing (VTC), Audiovisual (AV), and Production services to ensure mission success. Creating, updating, maintaining, and interpreting required Body of Evidence (BOE) documentation for collaboration systems. Assisting management and internal teams in navigating the client’s accreditation process for communication and media platforms. Documenting responses to required controls and maintaining a robust library of technical documentation and network diagrams. Maintaining system baselines and configuration management items, including security monitoring for all collaboration hardware. Collaborating with all stakeholders to ensure complete and functioning systems that meet performance and security requirements. Recommending and implementing process improvements to streamline VTC and Voice service delivery. Troubleshooting and resolving issues related to VTC, AV, and collaboration platforms. Providing technical support and guidance to end-users and team members. #qg #qf Requirements Minimum Qualifications: Security+ or equivalent IAT Level II Certification. BA/BS in a field relevant to Collaboration Engineer role (additional experience may be substituted for degree requirements). High School diploma plus 4 years of additional experience, or an Associate’s degree plus 2 years of additional experience, may substitute for a Bachelor’s degree. A relevant Master’s degree may count for 2 years of experience; a relevant PhD may count for 4 years. 5+ years of experience with 2+ years of relevant VTC, AV, Production and/or Collaboration Service experience. Experience with network documentation, including security compliance, configuration management, and centralized authentication. Experience creating and communicating complex information technology documentation to diverse audiences. Preferred Qualifications: Extron AV Associate Certification. Cisco Certified Network Professional (CCNP) Collaboration. Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired. Clearance Requirements: Must have an active secret clearance. Must be eligible to obtain and maintain a TS/SCI clearance. Physical Requirements: Must be able to remain in a stationary position 50% of the time. Needs to occasionally move about inside the office to access file cabinets and office machinery. Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations. Equal Opportunity Employment Statement QBE is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender-identity and/or expression, age, disability, Veteran status, genetic information, pregnancy (including childbirth, lactation, or related medical conditions), marital status, neurodivergence, ethnicity, ancestry, caste, military/uniformed service-member status, or any other characteristic protected by applicable law.

Responsibilities

The engineer will provide hands-on engineering, troubleshooting, and architecture support for enterprise voice, video, and AV services in a secure DoD environment. Key duties include leading AV installations, maintaining system baselines, and managing technical documentation for accreditation processes.