Volunteer Clinical Administration Support at change grow live CGL

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Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Verbal Communication, Written Communication, IT Literacy, Microsoft Word, Microsoft Excel, Time Management, Confidentiality, Record-Keeping, Appointment Management, Customer Service, Administrative Duties

Industry

Hospitals and Health Care

Description

Overview Volunteers make an enormous contribution to our work at Change Grow Live. Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation. Would you like to join our growing team of volunteers, and make a real difference? You will play a key role is supporting the service, ensuring all communication between staff, service uses and partner agencies runs smoothly. As a Volunteer Administrator you will play a key role is supporting the service, ensuring all communication between staff, service uses and partner agencies runs smoothly, this includes answering calls and directing enquires. You will be a valued member of the administration team supporting them in various administrative roles including, booking appointments, sending letters and general office duties such as photocopying, filing and scanning. On-the-job training will be provided – all you need is an organised approach and a willingness to learn. Responsibilities Support the team to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously. Manage controlled documents; namely prescriptions. To ensure that admin, record-keeping and communication within the project are maintained. Support the team in managing/booking appointments via the electronic diary system Send outgoing letters to service users and partner agencies Maintain general office administrative duties such as filing, photocopying and scanning Maintain accurate records of all contacts on our case management systems Education Knowledge and Experience: Ability to work with professional boundaries Good verbal and written communication skills IT literacy and knowledge of Microsoft word/excel Excellent time management skills, and an ability to work on own initiative prioritising accordingly. Ability to liaise and work in partnership with a wide range of professionals and agencies. Good organisational skills Ability to respect and maintain confidentiality Closing Date 12/2/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: John Stokes | John.stokes@cgl.org.uk | 07407826747 This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.

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Responsibilities

The Volunteer Administrator will support the service by ensuring smooth communication between staff, service users, and partner agencies. Responsibilities include managing calls, booking appointments, and performing general office duties.