POSITION SUMMARY

The Volunteer Coordinator plays a vital role in advancing CCSEM’s mission to engage the Catholic community in the works of mercy and creating volunteer opportunities that are a clear witness to Jesus Christ. Under the direction of the Mission Integration & Evangelical Charity Manager, this position is responsible for the development, coordination, and administration of volunteer programs across the agency.

Essential Duties and Responsibilities

• Seek to ensure that all volunteer activities and services provided by CCSEM reflect a clear witness to Jesus our Lord, embodying the principles of Catholic Social Teaching and responding to humanity’s spiritual thirst for God.
• Oversee daily operations of the Volunteer Program, ensuring smooth and effective coordination.
• Partner with leadership and program managers to identify and support volunteer opportunities.
• Design and enhance recruitment strategies, onboarding procedures, and training programs.
• Work with CCSEM leadership and staff to problem-solve and engage in conflict resolution when issues arise with volunteers to achieve a positive experience with the organization.
• Assure program compliance with CCSEM policies and funder requirements.
• Build and sustain relationships with the Archdiocese of Detroit, its parishes, and external organizations and mission partners to develop volunteer opportunities.
• Collaborate with the marketing department to implement campaigns that raise awareness of volunteer efforts.
• Represent CCSEM at community events and conduct oneself in an ethical, mature, and professional manner with honesty and integrity, welcoming volunteers, clients, coworkers and other stakeholders with dignity and respect.
• Plan and execute volunteer recognition initiatives to celebrate contributions and foster retention.
• Utilize Get Connected volunteer management software to assure program accountability through the establishment and maintenance of program and volunteer records. Assist CCSEM program managers to create reports required for their respective programs.
• Stay informed of current developments and activities in the field and make use of educational opportunities and resources to improve skills