• Community Services
• Volunteer Coordination
• Footscray, VIC
• Fixed term - part time

1/8/2025

• Fixed-Term, 0.8 FTE, 3 months Parental Leave Cover
• Empower and support volunteers providing food aid to people seeking asylum
• Make a real impact through inclusive, community-based coordination

About Us:
Founded in 2001, the Asylum Seeker Resource Centre (ASRC) is Australia’s largest human rights organisation providing support to people seeking asylum. We are an independent not-for-profit organisation whose programs support and empower people seeking asylum to maximise their own physical, mental and social well being. We champion the rights of people seeking asylum and mobilise a community of compassion to create lasting social and policy change.
We are a values-driven organisation that strives to be part of a change movement that supports people seeking asylum by providing critical services such as assistance with accommodation, food, medical and legal services.
The ASRC movement is proudly supported by a community of committed volunteers and supporters who embrace the organisation’s vision that people seeking asylum can live safely, sustainably, independently and equally.
About the Role: (Fixed-Term, 0.8 FTE, 3 months Parental Leave Cover)
The Volunteer Coordinator – Community Food Services is responsible for the coordination of volunteers within the Foodbank and Community Meals programs. This includes recruiting, training, and supporting volunteers, ensuring adequate volunteer coverage across shifts, and making sure daily teams understand their responsibilities. The role also supports the broader operations of the Community Food Services team, contributing to a safe, inclusive, and effective environment that delivers vital food aid to people seeking asylum.

Key Accountabilities:

• Develop and maintain volunteer management systems for Community Food Services
• Plan and conduct volunteer recruitment, onboarding, and training to ensure consistent shift coverage
• Identify and deliver training needs for existing volunteers, including refresher sessions
• Review and respond to evolving volunteer requirements such as skills, experience, and availability
• Provide ongoing support including rostering, communication, and engagement
• Collaborate with the Community Food Operations Coordinator to uphold OH&S and Food Safety standards
• Work with ASRC’s Volunteer Engagement team to strengthen recruitment, retention, and member involvement
• Coordinate volunteer reward and recognition initiatives, including social and educational activities
• Facilitate volunteer feedback systems including evaluations and satisfaction surveys
• Support the daily operations of Community Food Services as required
• Carry out administration duties for monitoring, evaluation, and reporting purposes

About You:
The ideal candidate is an organised and proactive coordinator with a passion for supporting volunteers and delivering community-based services. You bring proven experience in volunteer recruitment, training, and support, along with strong program coordination and time management skills. With a collaborative and consultative approach, you’re confident in making decisions and seeing them through. You thrive in diverse environments, demonstrate cultural sensitivity, and understand the complexities faced by people seeking asylum. A relevant qualification in community development, social work, HR or a related field, and a valid Victorian driver’s licence are essential. Lived experience of seeking asylum is highly valued.
Employee Benefits:

Joining the ASRC means being a part of the largest human rights organisation in Australia, supporting refugees and people seeking asylum. We recognise and appreciate our incredible staff for their contribution, dedication and passion to support and empower people seeking asylum by providing the following conditions above the relevant modern award:

• Annual Leave Loading of 17.5%
• Additional discretionary leave provisions
• Free onsite car and bicycle parking
• Salary packaging (up to $15,900 per year tax free)
• Entertainment Packaging (up to $2,650 per year tax free)
• Discounts via HR systems provider at grocery and retail outlets
• Close proximity to public transport (100 metres from Footscray station and buses)

Application Process
Only applications that include a CV and cover letter addressing the Selection Criteria, will be considered. If your application does not include a cover letter it will not be considered.
Applications close Friday 15th August at 5:00pm.
Shortlisting for this position will commence immediately, and the position may close earlier than stated if we have found suitable candidates.
All offers of employment are subject to a satisfactory Criminal History Check and provision of a valid Working with Children Check prior to commencement.

Please refer the Job description for details