Volunteer Coordinator at Heartland Hospice

Wilkesboro, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

0.0

Posted On

11 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Compassion, Organization, Communication, Public Speaking, Group Facilitation, Record-Keeping, Mentoring, Healthcare Knowledge, Volunteer Administration, Team Collaboration, Flexibility, Empathy, Microsoft Office Proficiency, Supervision, Training, Recruitment

Industry

Hospitals and Health Care

Description

Overview Inspire Community. Support Patients. Coordinate with Heart. We are seeking a compassionate and organized Volunteer Coordinator to join our hospice care team. In this vital role, you will recruit, train, supervise, and support volunteers who provide essential services to patients and families. As a key member of the interdisciplinary team, you will be the voice and advocate for volunteers while ensuring the program aligns with federal hospice regulations and community needs. Key Responsibilities Supervise all volunteer activity within the designated service area. Maintain compliance with the Medicare Hospice Conditions of Participation 5% volunteer requirement. Assess patient and family needs for volunteer services and coordinate appropriate placements. Recruit, train, and retain Administrative, Direct Care, Vigil, and Bereavement volunteers. Facilitate volunteer orientation and annual training requirements. Ensure completion of health screening requirements (e.g., TB tests, health questionnaires). Serve as liaison between volunteers and staff to promote strong communication. Represent the volunteer program at interdisciplinary team meetings and in the community. Maintain accurate and up-to-date volunteer records, including visit documentation, evaluations, and monthly statistics. Participate in the hospice’s quality assessment and performance improvement activities. Support volunteers with regular communication and mentoring. Serve as a backup volunteer when needed. Assist with reviewing and updating volunteer policies and procedures. About You Qualifications Bachelor’s Degree preferred or at least four years of related experience. Previous experience in healthcare, hospice, or volunteer administration preferred. CPR Certification required. Valid driver’s license, reliable transportation, and current auto insurance required. Key Skills and Traits Deep understanding of hospice philosophy and the emotional needs of terminally ill patients and their families. Ability to build rapport with volunteers, staff, and community partners. Strong organizational and record-keeping abilities. Excellent verbal and written communication skills. Proficiency in public speaking and group facilitation. Flexible, empathetic, and capable of working independently and collaboratively. Competent in Microsoft Office and other basic office equipment. Working Conditions Office-based position with regular local travel to patients’ homes or care facilities. Potential exposure to infectious conditions and medical environments. We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Be the Heart Behind the Care. Apply today to become a Volunteer Coordinator and lead a program that brings hope, comfort, and companionship to patients and families during their most critical Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Gentiva Hospice Our Company At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Our nationwide reach is powered by a family of trusted brands that include: Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Responsibilities

The Volunteer Coordinator will supervise all volunteer activities, ensuring compliance with hospice regulations and assessing patient needs for volunteer services. This role involves recruiting, training, and supporting volunteers while maintaining accurate records and facilitating communication between volunteers and staff.