• Provide meaningful and high quality care
• Come & join one of WA’s largest aged care providers
• Pay less tax and enjoy the benefits of up to $18,550 salary packaging
  At Southern Cross Care WA we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong.
  Southern Cross Care WA is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions.
  We hope you will join us and become one of the people who make Southern Cross Care WA an extraordinary place to be.

ABOUT US:

Established over 50 years ago, Southern Cross Care WA is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.
Our dedicated and passionate team of around 900 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.
Our promise to our clients, residents and each other is to enable extraordinary because we;
Listen, Act, Do not give up, Work as one.
Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care WA Inc. Group

ABOUT THE ROLE AND WHERE YOU WILL BE WORKING:

Serving the needs of the Volunteer Service withing our NODA Program (No One Dies Alone), as determined by the Manager. Especially during seasons of extraordinary workload, or specialised work tasks, the incumbent will be called in to assist. It sits within the wider volunteer service of Southern Cross Care WA and is responsible for both general volunteer mobilisation and liaison, as well as NODA mobilisation and liaison.

YOUR RESPONSIBILITIES WILL INCLUDE:

• To be familiar with the policy, procedures and related documents of the Volunteer Service and the NODA programme.
• In conjunction with the Head of Pastoral Care & Volunteer Services, to meet the deadlines associated with programme reporting.
• To be familiar with the technology needed to run the volunteer service and the NODA programme.
• To relate to the relevant staff at the residential sites, respectfully and accurately, to receive and monitor the requests for NODA volunteers when the resident(s) is deemed by the clinical staff to be end-stage palliative.
• To assist with the NODA mobilisation process in times of multiple and complex call-outs.

TO BE CONSIDERED FOR THIS ROLE, YOU’LL NEED:

• Knowledge of the policies and procedures of the Volunteer Service of SCCWA.
• Ability to work harmoniously with people from a diverse range of social, economic, cultural and religious backgrounds, demonstrating appropriate interpersonal skills.
• Accurate grammar and writing/editing skills.
• Well-developed telephone technique