Volunteer Experience Coordinator at Kids' Food Basket

Holland, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

26.88

Posted On

27 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Volunteer Coordination, Group Leadership, Scheduling, CRM Management, Food Safety, Communication, Attention To Detail, Reliability, Follow Through, Physical Stamina, Community Engagement

Industry

Civic and Social Organizations

Description

Description Volunteer Experience Coordinator Kids’ Food Basket Location: Holland | Department: Philanthropy/Volunteer Experience | Status: Non-Exempt At Kids’ Food Basket, we believe every child deserves access to nourishing meals and a community that cares. We’re not just feeding kids; we’re growing healthy futures. Through education, access, and agriculture, we create lasting change across West Michigan. Volunteers are at the heart of this work, and the Volunteer Experience Coordinator plays a vital role in welcoming, supporting, and inspiring those who give their time to our mission. If you’re energized by people, purpose, and hands-on impact, this role may be for you. What You’ll Do As our Volunteer Experience Coordinator, you’ll oversee the volunteer journey from start to finish, ensuring every volunteer feels welcomed, informed, and connected to our mission. You will: Coordinate and lead volunteer check-in, orientation, tours, and daily tasks. Lead volunteer shifts, ensuring food safety, compliance, and a safe environment. Schedule volunteers, manage CRM records, and respond to calls and emails. Support food operations, including loading vans, receiving deliveries, and handling in-kind donations. Provide flexible program support, including regional travel and additional duties as needed. What You’ll Bring Organized and mission-driven, with a passion for community engagement and service. You bring: Strong customer service skills and the ability to engage diverse groups of volunteers. Comfortable working in a fast-paced, hands-on environment, including warehouse and food-handling settings. Ability to lift up to 50 pounds and assist with physical tasks safely. Experience using databases or CRM systems, or willingness to learn volunteer management software. Clear verbal communication skills and confidence leading groups. Attention to detail, reliability, and strong follow-through. Flexibility to work varied hours, including evenings and weekends. An interest in food justice, equity, and addressing hunger and poverty in West Michigan. Why You’ll Love It When you join Kids’ Food Basket, you become part of a mission-driven organization committed to nourishing children and strengthening communities. In this role, you will: Be a key ambassador for our mission, helping volunteers understand the impact of their service. Work directly with community members who make our programs possible every day. Support the delivery of healthy, ready-to-eat meals to thousands of children through our Sack Supper program. Gain meaningful experience in volunteer engagement, nonprofit operations, and community programming. Join a supportive, inclusive team that values equity, collaboration, and compassion. CLICK HERE to view the full Job Description.

Responsibilities

The Volunteer Experience Coordinator will oversee the entire volunteer journey, including coordinating check-in, leading orientations, tours, and daily tasks while ensuring food safety and compliance during shifts. This role also involves scheduling volunteers, managing CRM records, and supporting general food operations like loading vans and handling donations.