Volunteer Outreach Support at change grow live CGL

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Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Outreach Support, Community Engagement, Relationship Building, Advocacy, Record Keeping, Risk Assessment, Substance Misuse Awareness, Home Visits, Team Collaboration, Problem Solving, Confidentiality, Empowerment, Signposting, Crisis Management, Communication, Non-judgmental Support

Industry

Hospitals and Health Care

Description

Overview Key Activities: Create a welcoming environment within our hubs, taking telephone calls and referrals. As part of a team target known areas to assertively engage with rough sleepers/service users and respond to referrals where appropriate Build positive relationships with rough sleepers working with them 1.2.1 empowering them to achieve their goals Carry necessary supplies such as food, paperwork and other provisions Attend outreach centres, community venues and satellite services to engage and support service users/rough sleepers Work closely with partner agencies and the community including attend meetings where appropriate Support rough sleepers/service user by signposting and advocating for them to access support, being a central person between them and other services To ensure that you are aware of and follow the outreach risk assessment/risk management plan that’s are in place Keep records of your contacts Alongside staff identify ways to remove barriers and find solutions to help engage rough sleepers/ service users. Offer and provide overdose awareness information/ naloxone kit Provide confidential, easily accessible, non-judgmental advice around substance misuse, safer injecting overdose and what to do in an emergency Work with staff to identify service users who have disengaged from services. Conduct home visits to engage service users Responsibilities In carrying out the above duties the post holder will: To help Change Grow Live fulfil its role in offering the best service to our clients. To perform your volunteering role to the best of your ability. To follow the Change Grow Live’s procedures and standards, including health and safety and equal opportunities, in relation to our staff, volunteers and clients. To maintain the confidential information of Change Grow Live and of our clients; adhering to Change Grow Live’s policies and procedures To meet the time commitments and standards which have been mutually agreed and to give reasonable notice so other arrangements can be made when this is not possible. Closing Date 7/1/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Rich Duggan | rich.duggan@cgl.org.uk | 07890066946 Please note that we require you to be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

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Responsibilities

The Volunteer Outreach Support will create a welcoming environment and engage with rough sleepers to empower them in achieving their goals. They will also work closely with partner agencies and maintain records of contacts while following risk management plans.