Objective: The Thrift Store Associate supports the Oakville & Milton Humane Society (OMHS) by assisting with the daily operations of the Barkin Bin Thrift Store (Pinegrove Road, Oakville).

QUALIFICATIONS:

• Strong customer service skills, with the ability to interact courteously with the public, volunteers, and staff.
• Good communication skills and ability to work well in a team environment.
• Ability to handle cash transactions and work with different payment methods (cash, debit, credit cards).
• Ability to use email to send end-of-day sales reports, and other communications, as needed.
• Familiarity with retail operations, or willingness to learn.
• Be able to lift/carry up to 20 pounds; walk up and down stairs; and stand for an extended time.
• Willing to complete a police record check with vulnerable sector screening.

• Provide exceptional customer service by assisting customers.
• Operate the sales desk, handling cash, debit, and Visa/MasterCard transactions.
• Accept and sort incoming donations, thank donors, and move items to the storage area for sorting and pricing.
• Merchandise items and stock shelves.
• Complete light housekeeping duties - dusting, sweeping, vacuuming, tidying and arranging shelves, and cleaning counters and windows as needed.
• Adhere to all Barkin Bin policies and procedures as outlined in the operations manual.
• Report any customer complaints, suggestions, or Health & Safety issues to the Manager, Volunteer Program and Thrift Store.
• Support and assist with training other volunteers as needed.
• Attend and help prepare for special Barkin Bin events.