Volunteer Program Lead at St Vincents Health Australia Group Support Services
Sydney, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

0.0

Posted On

27 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Team Management, Volunteer Recruitment, Engagement, Retention, Stakeholder Engagement, Program Oversight, Compliance, Reporting, Continuous Improvement, Problem Solving, Collaboration, Aged Care Partnerships, Support at Home Partnerships, Strategy Contribution, Integrity

Industry

Hospitals and Health Care

Description
Job Description: Better and fairer care. Always. There’s never been a more exciting time to join St Vincent’s. Only late last year, we brought all volunteer programs across St Vincent’s into one unified national team, strengthening our impact across hospitals, corporate services, aged care, support at home and community programs. Guided by the values of the Sisters of Charity, our volunteers bring kindness, dignity and human connection to people who need it most. By joining our team, you’ll play a pivotal role in making that mission real, every day. You will also be part of our organisations exciting new vision Bringing Care Home, taking the best of St Vincent’s care beyond hospitals and aged care homes directly into the homes of communities across the country. We are looking for a special kind of person - a St Vincent’s kind of person - someone who believes deeply in the power of community, compassion and meaningful service. About the role The Volunteer Program Lead leads the delivery of our current program that focuses on reducing loneliness and social isolation among older Australians through meaningful volunteer relationships. Reporting to the National Director of Volunteers and working within the St Vincent’s Mission portfolio, you will lead a team of eight (8) Volunteer Coordinators and Support staff across QLD, NSW and VIC, facilitating life-changing connections between volunteers and older Australians living in residential aged care or in their own homes. This leadership role will see you oversee the full program, strengthen volunteer recruitment, engagement and retention and contribute to the growth of St Vincent’s volunteer program across the organisation. Working with internal teams, external providers and community partners, you’ll help more older Australians experience the simple but profound gift of connection. This is a permanent position based in Sydney or Melbourne, with genuine, supportive, flexible hybrid working arrangements. Key responsibilities of the role: Provide leadership and support to a team of Volunteer Coordinators and Volunteer Support team members across multiple locations, leading with genuine care, integrity and a deep sense of responsibility for the people, volunteers and communities we serve. Oversee the full volunteer lifecycle including recruitment, onboarding, training, engagement and recognition Build and maintain strong partnerships with internal and external residential aged care providers, support-at-home organisations and community partners to expand program reach Manage program performance, reporting and compliance Identify opportunities to improve systems, processes and volunteer experiences, driving continuous improvement across the program Contribute to the broader national strategy for volunteers, strengthening collaboration and consistency across the ‘One St Vincent’s’ network Things that work for us: A leader who combines strength and skill with compassion, using kindness to inspire teams and stay true to our purpose Proven experience leading multisite teams, high volume recruitment, volunteer programs, community initiatives or funded service programs Demonstrated experience delivering programs or services with strong compliance, reporting and performance outcomes Strong stakeholder engagement capability, with the ability to build trusted partnerships across aged care providers, community organisations and internal teams Experience growing and strengthening volunteer programs that create meaningful social impact Operational leadership skills with the ability to plan, problem solve and continuously improve service delivery Excellent communication, collaboration and leadership skills A deep commitment to the purpose of improving quality of life for older people through connection and companionship Things that work for you: Be part of keeping St Vincent’s proud legacy alive, working alongside a team that is deeply connected to the purpose of St Vincent’s Contribute to a role that makes a meaningful difference in people’s lives Opportunity to work for the nation’s largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision More take-home pay with competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum Be part of a supportive leadership team with a great mission focused, community spirit, where you can grow professionally and make a sincere impact Employee benefits galore! Pre-Employment Checks Your employment is conditional upon the completion of all required pre-employment checks, including relevant immunisations. Equal Opportunity At St Vincent’s we value inclusivity and diversity and acknowledge the importance of creating a work environment that is welcoming, safe, fair and impartial and invites people from all backgrounds to join us. How To Apply Please submit your application via the Apply button, include your resume and a brief cover letter outlining your experience and suitability. Respectfully, no recruitment agencies. Closing Date: 10 April 2026 11:59pm Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au View Reconciliation Action Plan Code of Conduct: View Code of Conduct Set up Job Alerts to see future opportunities that interest you. New users can click Create Account from the Sign-in screen. St Vincent’s Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857. Founded by the Sisters of Charity more than 180 years ago, St Vincent’s is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead’s vision, commitment and inspiration lives on in us and the work we do. From modest beginnings, St Vincent’s Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent’s family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more. Click Forgot your password? from the Sign-in screen and follow the instructions to reset.
Responsibilities
The Volunteer Program Lead will lead the delivery of a program focused on reducing loneliness among older Australians by managing a team of eight coordinators and support staff across multiple states. This role involves overseeing the full volunteer lifecycle, strengthening recruitment and engagement, and building partnerships to expand program reach.
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