Volunteer Reception Support at change grow live CGL

, , -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Reception Support, Data Entry, Communication, Listening, Customer Service, Appointment Coordination, Signposting, Teamwork, Community Engagement, Feedback Collection, Safety Awareness, Drug Screening, Needle Exchange, Volunteer Coordination, Health Care, Social Care

Industry

Hospitals and Health Care

Description

Overview Volunteering with Change Grow Live is a great way to make a real difference in people’s lives whilst gaining valuable experience. Whether you want to give back to your community, develop new skills, or meet like-minded people, there are plenty of reasons to get involved. Responsibilities At Change, Grow Live we strive to ensure our services are warm and welcoming environments. Your role is to be the first point of contact within the service greeting all our visitors promptly in a friendly and courteous manner. You will be supporting reception dealing with initial queries in person and over the telephone, coordinating appointments, signposting to support available within the service and the community and data entry on our data management system. With further development and competencies you can facilitate a needle exchange and assist with drug screening. An important part of the role is listening to people and sharing what you have heard with the service, representing their views, and using their feedback to help inform how we develop and improve our services. You will help to ensure people hear about any decisions or changes that are made because of their feedback. You will be working with Change Grow Live staff and connecting with the wider community. What You’ll Get Out of Volunteering Personal Growth – Build confidence, learn new skills, share your expertise and gain hands-on experience in health and social care Career Development – 20 hours of online training modules, accredited organisational training, gain insight into the sector and boost your CV for future opportunities Make a Difference – Support people in their recovery and help create safer, healthier communities Flexible Opportunities – Fit volunteering around your schedule with a variety of roles available Join a supportive team – Work alongside passionate, friendly people who share your values Feel Valued – Your time and effort will be recognised and appreciated Everyone is welcome at Change Grow Live. As a volunteer you will be treated with respect and accepted for who you are. You don’t need to have personal experience of drug and alcohol recovery to get involved We also expect an assertive approach to ensuring the safety and well-being of all children, young people and adults, and applicants to these posts will need to demonstrate an understanding of and commitment to best safeguarding practice. We are actively recruiting people who can offer us 1 – 3 days per week to work within our drug & alcohol service; we are specifically looking for people who are keen and enthusiastic and would be able to commit to staying as a volunteer with us for up to one year. We currently have 1 vacancy for our Leamington hub. Closing Date: 31st January 2026 Interview Date: TBC If you have any questions on this opportunity that you would like to talk through, please contact us using the below details: Ginny Lewis | ginny.lewis@cgl.org.uk | 07469356205 Please note that we require you to be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level. Closing Date 31/1/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Chris Saunders | Chris.saunders2@cgl.org.uk Please note that we require you to be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.

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Responsibilities

The role involves being the first point of contact for visitors, greeting them in a friendly manner, and handling initial queries. Additionally, the volunteer will support reception tasks, coordinate appointments, and assist with data entry.