Volunteer Receptionist at change grow live CGL

London Borough of Barnet, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Greeting Visitors, First Point Of Contact, Dealing With Queries, Coordinating Appointments, SignPosting, Client Area Upkeep, Information Maintenance, Encouraging Feedback, Appointment Management, Liaising With Keyworkers, Information System Checking, Booking Appointments

Industry

Hospitals and Health Care

Description

Overview Volunteers make an enormous contribution to our work at Change Grow Live. Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation. Would you like to join our growing team of volunteers, and make a real difference? Responsibilities At Change Grow Live we strive to ensure our services are warm and welcoming environments. Your role as receptionist is to be the first point of contact within the service greeting all our visitors promptly in a friendly and courteous manner. Duties for the post include dealing with initial queries, coordinating appointments, sign-posting to support available within the service and the community. Key Activities: As first point of contact, ensure service users and other visitors receive a friendly and efficient service, ensuring all visits are dealt with promptly and courteously. Contribute to the improvement and upkeep of client areas, ensuring that the reception area is welcoming and tidy. Contribute to maintaining the client information displayed in the reception area is tidy, current and relevant. Encourage service user feedback and the use of the suggestion box to all clients accessing the service. Providing basic advice and information on the service offer. Contribute to managing an effective appointment system, liaising with keyworkers. Checking appointments on the CGL information system and book future appointment for service users. Closing Date 6/4/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Yvette Parry | Yvette.Parry@cgl.org.uk | 07435792430 Please note that we require you to be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.

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Responsibilities

The primary responsibility is serving as the first point of contact within the service, greeting all visitors promptly, friendly, and courteously. Duties also involve handling initial queries, coordinating appointments, and sign-posting support available within the service and the community.