We are seeking Receptionists at our Head Office to welcome visitors and assist with various admin duties.
Our Head Office is where our non-clinical teams are based. These include Fundraising, Finance, Retail Operations, Facilities, and Donation Centre.
This is a people-facing role; you may be the first interaction a visitor has with Isabel Hospice – and first impressions are important!
You will be a vital part of our Head Office operations, ensuring all visitors are treated according to our values.
We ask you to commit to at least one regular half-day weekly session.
AM: 9am to 1pm
PM: 1pm to 5pm

Your Skills and Abilities:

• Enjoy working in a team environment
• Enjoy working with the public
• Good organisational skills
• Able to use MS Office applications eg Word, Excel
• Demonstrate and keen to develop good customer care skill

Under the leadership of a manager, you will be assisting with:

• Providing the highest standard of service to visitors
• Ensure visitors are greeted in a warm and friendly manner and offered tea/coffee
• Informing staff and volunteers that their visitor has arrived
• Show visitors to the allocated meeting room
• Support staff with any other work that can be undertaken from reception desk area e.g. admin relating to post, making calls, data input
• Contributing to keeping the reception area tidy
• Contributing to keeping meeting rooms organised, tidy, and ready for use
• Providing support and guidance to new volunteers to help them settle into their roles
• Promoting the public’s understanding of the work of Isabel Hospice

Your Skills and Abilities:

• Enjoy working in a team environment
• Enjoy working with the public
• Good organisational skills
• Able to use MS Office applications eg Word, Excel
• Demonstrate and keen to develop good customer care skills