Volunteer Services Manager at DuPage Senior Citizens Council

Lombard, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

56160.0

Posted On

22 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Volunteer management, Recruitment, Onboarding, Training, Analytical skills, Interpersonal skills, Customer service, Problem-solving, Microsoft Office, CRM, Supervision, Communication, Conflict resolution, Relationship building

Industry

Philanthropic Fundraising Services

Description

Description The DuPage Senior Citizens Council/Kane Senior Council (DSCC/KSC) is a not-for-profit 501(c)(3), volunteer-driven organization committed to the well-being, socialization, and health of seniors. DSCC/KSC is the designated Meals on Wheels and Community Dining provider in DuPage and Kane County. DSCC/KSC is looking for a Full-Time Volunteer Services Manager to work at DSCC/KSC throughout DuPage and Kane Counties. An ideal candidate would have a blend of analytical, interpersonal, and execution-focused skills. Also self-motivated, highly organized, and have excellent written and verbal customer service and problem-solving skills. Volunteer Services Manager Responsibilities/Tasks · Lead the recruitment, onboarding, and training of volunteers for programs including meal delivery, community events, and wellness checks. · Implement and monitor agency goals, policies, compliance standards, and long-term strategies for volunteer engagement. · Work collaboratively with program managers to identify volunteer needs and match skills with opportunities. Job Benefits · $52,000 - $56,160 ($25-$27) Hour Commensurate with experience · Paid Time Off (10 sick days per year, 10 vacation days after completion of 3 months of continuous service, and 11 paid holidays) · Health (HMO or PPO) and Dental PPO · 100% employer-paid life insurance, short/long-term disability · 401K · Travel Reimbursement · Professional Development Training · LGBTQ+ Cultural Competency Training · Company Sponsored Events Qualifications · College Degree relevant to the position or related job experience · Proficiency with Microsoft Office (Word, Excel, Outlook) · Customer/Contact Relationship Management Tool (CRM)experience. · Knowledge and experience in volunteer management · Experience supervising individuals and teams · Position requires a valid driver’s license and vehicle insurance · Must have an acceptable driving record Skills/Experience Desired · Excellent verbal and written communication · Experience resolving conflicts or performance issues · Strong relationship-building skills with community partners Requirements Qualifications · College Degree relevant to the position or related job experience · Proficiency with Microsoft Office (Word, Excel, Outlook) · Customer/Contact Relationship Management Tool (CRM)experience. · Knowledge and experience in volunteer management · Experience supervising individuals and teams · Position requires a valid driver’s license and vehicle insurance · Must have an acceptable driving record

Responsibilities

Lead the recruitment, onboarding, and training of volunteers for various community programs. Implement agency goals and collaborate with program managers to match volunteer skills with organizational needs.