Volunteering and Community Sport Facilitator at Durham University

Durham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Teamwork, Communication, Problem Solving, Customer Service, Project Development, Sports Delivery, Digital Skills, Coaching Experience, Time Management, Data Management, Equality And Diversity Commitment, Volunteer Management, Community Engagement, Training, Marketing, Promotion

Industry

Higher Education

Description

The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here The Role and the Department The Volunteering and Outreach team have successfully delivered a wide-ranging volunteering and community sport programme for the last 30 years. Access to our high quality facilities and excellent community links provide us with scope to develop the programme further, offering greater opportunities, initiatives and projects. The Volunteering and Community Sport Facilitator role will support the delivery of the current volunteering and outreach programme, whilst working with the team to identify and develop new community volunteering opportunities. This is a varied role which will range from the recruitment and processing of coaches and volunteers, promotion and marketing of activity, the recording of volunteering activity, liaising with participants, volunteers and community partners. The role is hands on, there will be a requirement to both train volunteers in activity delivery and personally deliver activities to participants where necessary. Therefore the role requires someone with project development and sport delivery experience. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year – a total of 39 days per year. The University closes between Christmas and New Year. • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme. • On site nursery is available and access to holiday camps for children aged 5-16 throughout the year. • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. • The opportunity to take part in staff volunteering activities to make a difference in the local community. • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. • We offer generous pension schemes. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It’s important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply To be considered for this role, here are the skills/experience we’re looking for: Qualifications/Experience Essential Criteria 1. Five GCSE’s at least Grade C or level four (or equivalent) including English Language and Mathematics or equivalent experience. 2. Experience of working in a team, delivering customer focussed services. 3. Experience of managing time to meet deadlines and working under pressure without compromising on quality. 4. A recognised sports coaching qualification and coaching experience Skills/Abilities/Knowledge 5. Good spoken and written communication skills. 6. Good digital skills including experience in using digital devices and apps including the internet, email, digital communication tools, Microsoft 365 applications. 7. Knowledge relevant to the role ideally supported by relevant courses or certifications e.g. first aid, safeguarding, sports leaders. 8. Committed to continuing professional development. 9. Ability to solve problems and resolve straightforward issues yourself and as part of a team. 10. Ability to provide advice and guidance to a range of colleagues and customers. Desirable Criteria A recognised level 2 coaching qualification. Relevant experience in a similar role/ environment. Experience of working collaboratively with community organisations and partners Experience of working with volunteers How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don’t forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV • A covering letter which shows examples of how you meet all of the criteria within the Person Specification Contact details If you would like to have a chat or ask any questions about the role, Jackie Lowes would be happy to speak to you. jacqueline.lowes@durham.ac.uk Here are the kind of activities that you’ll be asked to undertake and ways in which you’ll be expected to operate. Service Delivery · Show a commitment to equality, diversity and inclusion and the University’s values. · Provide an excellent and timely service to our participants, volunteers, coaches, students, your colleagues and anyone else you come across as part of your role. · Use your experience and problem-solving skills to resolve routine issues with things relevant to your role such as helping with coaching programmes and communicating with parents and provide information and updates to help your team find solutions. · Collect, organise and record data and information accurately and provide reports and analysis as required. · Promote positive wellbeing arrangements which benefit you and your team. · When carrying out your role, use and apply relevant professional and regulatory standards such as upholding and promoting child safeguarding policies, data management and operating within good coaching practices. · Understand and apply recognised industry standards such as customer to enhance the level of service being delivered. Teamwork · Help your colleagues to organise, plan and prepare for holiday camps, junior programmes, sports events and school visits and contribute to team planning activities. · Resolve queries and respond to requests for information and advice and bring any complex issues to the attention of more experienced team members. · Help your team ensure that products and services are adapted in response to feedback and to meet changing demands. Communication/Liaison · Seek feedback from participants, parents, coaches and volunteers on their requirements from your service to ensure that their reasonable expectations are being met. · Record information including volunteer activity, participation data and bookings for events and respond to queries which you receive. · Liaise with staff in other areas to ensure that services are being delivered in an efficient and collaborative way. · Liaise with external organisations and charities. · Provide support for meetings, working groups and committees, such preparing and sending documents for meetings. · Liaise with external organisations, specialists and service providers to plan the delivery of services and events. · Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Responsibilities

The role involves supporting the delivery of the volunteering and outreach program and developing new community volunteering opportunities. Responsibilities include recruiting and processing volunteers, promoting activities, and training volunteers in activity delivery.