VOR Coordinator at Holman
Birmingham B37 7YN, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

10 Sep, 25

Salary

26000.0

Posted On

11 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Recruiting, Hiring, Color, Perspectives, Genetics, Automotive Sales, Training, Discrimination, Sponsorship, Empower, Fleet Management, It

Industry

Marketing/Advertising/Sales

Description

THE NEED TO KNOW PARTS:

You must have the right to remain and work in the UK.

  • You must tell us about any previous convictions or cautions including any deemed as ‘spent’. These will not necessarily exclude you from employment but they must be declared at the point of application.
  • Please also be aware we do not provide sponsorship for any of our positions advertised.

    We want to positively encourage differences within Holman UK and believe it is critical to our success as a company. Holman UK is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills.
    Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.
    Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What’s Right.
    Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

Responsibilities

KEY RESPONSIBILITIES WILL INCLUDE:

  • Responsibility for ‘Vehicles off Road (VOR)’ progression and updates
  • Progress chases effectively to make sure the status of vehicles and assets is clear, escalating concerns to Team Leader and / or technical colleagues as appropriate
  • Take opportunities to reduce the time a vehicle or asset is ‘off road’ through appropriate challenge to vendor, demonstrating negotiating skills and considering options
  • Identify trends and escalate network performance concerns to Vendor Management
  • Enter clear, concise (or detailed when required) notes are entered whenever necessary to avoid any ambiguity around authorisation, work progress, and instructions given
  • Communicate to vehicle and commercial manufacturers in regard to parts availability
  • Communicate VOR updates to stakeholders and the business
  • Chase customer authorisations when needed
  • Requesting and organising roadside assistance for drivers when needed
  • Proactive and effective diary, task, activity and action point management
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