VP, Business Management Specialist, Group Operations COO at DBS Bank

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial planning, Budget governance, Performance management, Strategic planning, Executive storytelling, Stakeholder management, Data analysis, KPI setting, Business acumen, Financial fluency, Risk management, Operational resilience, Strategic thinking, Influencing skills, Project management, Governance

Industry

Description

Business Function: Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Role Overview We are seeking a seasoned Business Management leader (VP level) to anchor the COO office, driving financial governance, strategic performance management, and executive-level storytelling. This role acts as the central integrator across strategy, finance, and operations, ensuring the unit delivers against its scorecard, budget commitments, and transformation priorities. Key Responsibilities 1. Financials & Budget Governance • Own end-to-end financial planning, tracking, and governance for Ops COO unoit (budget, forecasts, variance analysis) • Drive cost optimisation and productivity tracking for Group Ops. • Partner closely with Finance to ensure accuracy, transparency, and zero surprises • Translate financials into clear executive narratives and actionable insights 2. Scorecard & Performance Management • Lead the design and execution of scorecard aligned to Group COO strategy • Drive KPI setting, tracking, and performance cadence (monthly/quarterly reviews) • Ensure KPIs are outcome-driven, measurable, and aligned across stakeholders • Identify performance gaps and proactively drive interventions and course correction 3. Strategic Packs & Executive Storytelling • Own development of ExCo-level decks, strategic reviews, and business updates • Craft concise, insight-led narratives linking performance, risks, and opportunities • Translate complex data into clear, compelling storylines for senior leadership • Ensure consistency, quality, and timeliness of all materials 4. Strategic Forums & Governance • Orchestrate key management forums (e.g. ExCo, business reviews, thematic reviews and strategy sessions) • Ensure forums are decision-focused, structured, and outcome-driven • Drive alignment across stakeholders and follow-through on actions 5. Transformation & Continuous Improvement • Support COO agenda and embed strong governance, risk awareness, and resilience practices Qualifications & Experience • 10–15 years of experience in business management, strategy, finance, or COO office roles Proven experience in: • Financial management & budgeting • Performance management / scorecards • Executive-level stakeholder management • Experience supporting senior leadership / ExCo-level forums Key Skills & Competencies • Strategic thinking with strong business acumen • Financial fluency and analytical rigor • Executive storytelling & deck crafting excellence • Stakeholder management and influencing skills • Ability to operate at both strategic and operational levels • Strong ownership, pace, and attention to detail Success Profile • Brings clarity to complexity and ensures no gaps in performance visibility • Drives a culture of accountability, discipline, and outcomes • Balances short-term delivery with long-term strategic priorities Location: DBS Asia Central Job: COO Office/Business Mgt & Support Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.

Responsibilities

The role involves leading financial governance, budget planning, and strategic performance management for the Group Operations COO office. You will also be responsible for crafting executive-level narratives and orchestrating management forums to drive operational transformation.