SUMMARY

The Vice President of Client Engagement (VP, CE) is a senior executive responsible for the strategic growth, relationship management, and operational excellence of 2–3 globally significant accounts. This role is pivotal in ensuring the firm is positioned as a trusted advisor and supplier across client organizations. The VP, CE drives revenue growth, fosters deep client relationships, and ensures the successful delivery of services through executive-level engagement and cross-functional collaboration. The VP, CE brings deep credibility, extensive networks, and influence within the accounts they serve. They will work closely with regional leaders, Principal Consultants, and delivery teams to build trust, align services with client needs, and surface new opportunities. This role will be expected to be billable on active projects within accounts between 20-40% to maintain visibility, support project launches, and guide executive-level touchpoints.

EXPERIENCE REQUIRED

• Education: Bachelor’s Degree in Life Science, Engineering, or related discipline (OR a combination of equivalent experience in CQV engineering, cGMP facility start-up, project management and/or comparable military experience).
• Industry Expertise: 15+ years in life sciences, biotech, or technical consulting with a strong understanding of regulatory environments, R&D, manufacturing, and commercialization.
• Client Leadership: Proven track record of managing $10M+ accounts with complex stakeholder ecosystems.
• Strategic Thinking: Ability to synthesize market trends, client needs, and internal capabilities into actionable strategies.
• Commercial Acumen: Deep experience in consultative selling, contract negotiation, and value-based pricing.
• Operational Excellence: Familiarity with delivery models, project governance, and performance metrics in a professional services context.
• Technology Proficiency: Experience with CRM/PSA platforms (e.g., Salesforce, Certinia), data visualization tools, and collaboration platforms.