Job Description:

QUALIFICATIONS/REQUIREMENTS:

• Bachelor’s degree and 7+ years of experience building analytically derived strategies within Fraud, Credit, Marketing, Risk or Collections in Financial services, or in lieu of a Bachelor’s degree, 10+ years of experience building analytically derived strategies in Fraud, Marketing, Risk or Collections in Financial services
• 5+ years experience in strategy development or related experience involving strong analytics acumen.
• 3+ years experience / active exposure in Fraud Management within consumer lending
• 3+ years of data tabulation software or pattern recognition software experience (example: Tableau, SAS Viya, Neo4J etc.),

ELIGIBILITY REQUIREMENTS:

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
  Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

ROLE SUMMARY/PURPOSE:

The VP, Fraud Models, Tools & Technology Leader is responsible for the overall leadership of the support functions of the Transactional Fraud strategy organization which includes Fraud mitigation (CPP, emerging threats, trend detection), new client launches, Transaction Fraud Model Governance, Strategy Governance, MIS, and Data Management. In addition, the role will drive innovation through leveraging PRISM teams for new data and technology builds, as well as solve unique and nuanced issues, including escalations. Also, within the scope of responsibilities includes Vendor and 3rd Party Management, Supplier management and serving as the Transactional Fraud Data thought leader. The role plays a critical point across the fraud landscape, interacting with multiple teams in PCM/clients, ops, enterprise fraud and other cross functional groups.
The role reports to the VP, Account Management Fraud Strategy Leader, and currently several direct reports as well as sub-teams and dotted line leadership responsibilities in their overall organization.

ESSENTIAL RESPONSIBILITIES:

Lead Transaction Fraud Strategy Platform Management

• Lead the Development and New Functionality of Decisioning Platforms, Data and Analytics which includes Strategy Ownership of Advanced Defense, the SAS Fraud Management Platform and the Alerting Processes.
• Lead the Implementation of Fraud Policy rules to ensure that the correct infrastructure is in place to ensure Transactional Authentication is implemented, validated and monitored to ensure authentication failures are minimized and mitigated.
• Leads the New Client integration team in the delivery of new clients and production.
• Collaborate with authentication, fraud operations, special investigations, enterprise fraud team, and client / other teams to cohesively approach balancing fraud mitigation and customer experience aspects.
• Manage Partnerships with 3rd Parties on breach data and compromised card signals, drive proactive fraud reissue campaigns for impacted accounts and cardholders.
• Manage 3rd Party Fraud tools to create multiple levels of Fraud Risk Mitigation layering.
• Provide leadership in cross functional engagements across the Fraud teams on specific projects / initiatives.
• Leverage Fraud Communication Platforms and Technology to drive best in class client cardholder experiences while transacting.
• Serve as the Transactional Fraud Strategy Data SME

Drive Robust Governance & Process Management

• Actively monitor and drive model governance aspects related to transaction fraud models - direct efforts to support existing and new model builds as well as vendor offerings, including ongoing monitoring and addressing performance issues per MRM framework in partnership with modeling teams
• Drive the appropriate Strategy Governance and processes to ensure successful reviews by 2nd Line, 3rd Line, and regulators.
• Responsible for process controls, & maintaining regulatory review rhythm with Compliance, Legal & Fair Lending
• Manage the Strategy control function for the 1st line Transactional Fraud Strategy team which includes In-Line quality assurance of the strategy changes, Issue management, Exam Management, and the management of numerous Non-Model tools and EUCs
• Supports related regulatory exams, audits, and business continuity planning.