WHO WE ARE

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.
We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

WHAT YOU NEED TO KNOW

As GenAI Quality Engineering & Assurance Manager, you will be leading GenAI enabled quality engineering efforts across key programs globally. We are seeking a dynamic and experienced GenAI QA Specialist to join our Global Quality Engineering & Assurance (QE&A) organization. This pivotal role combines deep domain expertise in Quality Assurance, cutting-edge automation practices, and Generative AI (GenAI) capabilities to lead large-scale QA programs and drive continuous quality improvements across portfolios. The ideal candidate will bring a strategic mindset, proven leadership in managing global QA teams, and hands-on experience integrating AI into testing and quality engineering workflows. This role also requires domain expertise in Property & Casualty insurance along with a deep understanding of the Software Testing Life Cycle (STLC), Leadership acumen and technical proficiency to ensure delivery excellence, compliance, and continuous quality improvements across a geographically distributed team. Technical competency in Leadership combined with SME and Engineering skilled teams will ensure forward thinking, continual innovation and ability to adopt to disruptive technology such as Micro-Services, Cloud Native, Omni Channel products and operating models with Global Quality Engineering & Automation, CI|CD Enablement for Testing, Cloud Operating experience and Stakeholder management as the basic premise.

QUALIFICATIONS & SKILLS:

• 12+ years of experience in Information Technology with 8+ years in Quality Engineering & Assurance, including leadership of global QA programs.
• Bachelor’s / master’s degree in computer science or related field
• Strong proficiency in QA tools and frameworks: Rally, ALM, Selenium, Jenkins, Git, Eclipse IDE, JIRA, BDD with Cucumber, and data testing platforms.
• Proficiency in GenAI Architecture, LLMs
• Hands-on experience with CI/CD pipelines and DevOps tools such as Jenkins, Stash, and Git.
• Demonstrated expertise in Solution Architecture (Test Solutions), Continuous Testing, Non-Functional Testing, and Agile QA frameworks.
• Proven ability to build financial models, executive dashboards, PowerPoint presentations, and manage performance metrics.
• Strong influencing and stakeholder management skills, with experience navigating complex global organizations.
• Advanced knowledge in Systems Development Life Cycle (SDLC), Quality Governance, Risk Management, Vendor Management, and Compliance.

Please refer the Job description for details