VP, Information Technology Officer at Bluestone Bank

Raynham, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

160000.0

Posted On

28 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Information Technology, Systems Support, Information Security, IT Governance, Disaster Recovery, Project Management, Budget Management, Compliance, Team Leadership, Communication Skills, Problem Solving, Customer Support, Training, Software Implementation, Network Management, Risk Assessment

Industry

Banking

Description

Description Community. Security. Trust. This is the foundation on which Bluestone Bank is built. We've helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer’s unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let’s get there, together! In addition to being a great place to bank, Bluestone Bank is a great place to work! Named by the Boston Business Journal as a Best Places to Work in 2025, you are joining a team that cares about your career success and will also receive: A competitive salary with performance-based incentives. Comprehensive medical with deductible reimbursement, dental, and vision coverage. An employer matching 401k plan. Training and professional development opportunities, including tuition reimbursement. Work life balance with paid time off, paid volunteer hours, and 11 paid holidays. The VP, Information Technology Officer is responsible for the management of all Bluestone Bank technology; including systems, software, platform systems, and data/ voice communications. This role oversees interface support for all servers, laptops, PCs, LANs/ WANs, cell and smartphones, and peripheral devices. This position is also responsible for IT Disaster Recovery Plans, Business Continuity Plan testing, and overall regulatory compliance for all technology. In addition, this role leads and manages the performance of the team. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Leads and manages a team providing IT service and support across the organization, ensuring that systems function appropriately to meet the day-to-day service and support needs of the bank. This includes managing all support, service, regular and on-call schedules, and unexpected events. In support of the strategic plan and department initiatives, consults with COO as well as other department heads and users to ascertain project specifications and systems requirements. Keeps up to date on various systems and software applications, recommends products that meet the needs of the organization, and customizes as appropriate. Coordinates the selection and implementation of in-house security software systems and tools. Works with COO to establish an overall bank-wide and department technology budget. Manages monthly and annual billing vs. budget to ensure payments are correct and timely. Manages coordination and communications between IT and other departments in order to ensure that service and support needs are met. Keeps up to date on Federal, State and Local laws and regulations as they pertain to the role; monitors bank-wide compliance with relevant laws, regulations, and Bluestone policies and procedures. Ensures completion of internal tracking and monitoring reports as well as validation of server health and essential control processes in accordance with Bluestone’s IT governance and compliance programs. Ensures adherence to appropriate access and change management processes. Periodically reviews system settings, procedures and software configurations to ensure appropriate file back-ups, effective computer virus protection and ongoing consistency of windows platform settings and group policy objects. In order to ensure the safety and compliance of all systems, through coordination with various department heads, assumes responsibility for training and documentation to ensure staff proficiency with respect to information technology, acceptable use policies, network policies and procedures, email / internet access systems and data security initiatives. Utilizing selected tools, provides for appropriate social engineering / phishing testing of employees. Works with department managers and appropriate data center personnel, ensures the integrity and integration of software packages with host applications and Bluestone networks. Responsible for associated analysis, problem resolution, and development of new procedures as needed. Plans, coordinates and implements approved systems changes and upgrades; ensures that all users are properly informed of system capabilities and applications. Oversees the smooth uninterrupted daily operation of internal network operating system, all other operating systems, and the telephone system and core service bureau connectivity. Working with the COO, designs and implements an appropriate infrastructure relative to data and voice communications throughout the organization. Selects and implements all systems throughout the bank and acts as primary liaison with the bank’s telephone system support vendor. Ensures that data and voice communications systems interface properly with all third-party systems. Responsible for developing and updating appropriate topology and data flow diagrams. Assumes responsibility for ongoing “software revision” testing and installation at all bank location, including training staff with respect to revised procedures, policies, etc. as needed. Responsible for disposition of technology assets, including software, hardware and peripheral devices. Ensures data removal compliant with regulatory guidance and destruction of assets is in accordance with relevant environmental regulations. Manages the inventory of and ongoing monitoring of software licenses, systems, hardware, appliances and equipment at all locations. Required to perform periodic inventory of all PC and peripheral hardware throughout the bank, updating appropriate sections of Bluestone’s disaster plan from time to time. In partnership with the COO and all business units within the bank, ensures completion of the annual IT Risk Assessment as well as ad hoc technology risk assessments. Works closely with the COO in developing the annual IT Audit Plan Scope. Communicates with auditors and regulators with respect to all areas of responsibility. Provides ongoing reporting to the COO regarding firewall rule configurations, internet filtering parameters, administrative and super user reviews. Serves as co-chair of the Bluestone’s Information Security & Technology Committee, establishing appropriate forums for input from all business units of the bank, planning, prioritizing of open items, ensuring conformance with bank standards, ensuring congruence with technology implementation, providing guidance and direction to business units and coordinating efforts with the COO to ensure adherence to the bank’s information security, risk management initiatives and strategic direction. As a member of the bank’s Business Continuity Committee, responsible for all duties associated with the Disaster Recovery Plan and Infrastructure Outage Reporting Plan. Responsible to develop and complete the IT portions of the bank’s BCP test plan. Other related responsibilities as assigned. The pay range for this position is $120,000 to $160,000 per year and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under federal, state, and local laws. Requirements Bachelor’s degree in computer information systems or equivalent combination of education and experience. Ten or more years of progressively responsible experience in information technology, including systems support and implementation, information security, and the implementation of and compliance with IT Corporate Governance. Experience working within a financial institution strongly preferred. Two or more years of experience providing work direction and leading others. Knowledge and experience with disaster recovery and overall development and maintenance of electronic data processing systems. Excellent verbal and written communication skills. Excellent organizational and administrative skills and the ability to prioritize work. Must have a customer support orientation and mindset. Demonstrated experience solving routine and unique problems.

Responsibilities

The VP, Information Technology Officer is responsible for managing all technology at Bluestone Bank, including systems, software, and communications. This role also oversees IT disaster recovery plans, business continuity, and regulatory compliance.