VP of Performance & Data at TRIGO

Ramat Gan, Tel-Aviv District, Israel -

Full Time

Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

0.0

Posted On

17 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Strategy, Data-Driven Operations, Business Leadership, Problem-Solving, Storytelling, Data Analysis, Collaboration, Entrepreneurial Spirit

Industry

Business Consulting and Services

Description

Trigo – Crafting Tomorrow's Retail Experience We started with a simple question: How can vision AI make shopping better for everyone? Today, our team of passionate experts is transforming how people shop and how retailers operate- one store at a time. Our goal is to solve real retail challenges by developing advanced computer vision AI that prevents loss, enables grab-and-go shopping, and turns store data into valuable insights- all while delivering clear value from day one. With multiple global deployments, deep partnerships with leading retailers, and a product suite that’s proving its impact every day, Trigo isn’t just imagining the future of retail-we’re building it. At Trigo, we’re creating the in-store operating system of the future, powered by AI and real-world data. With dozens of autonomous store and loss-prevention deployments (and hundreds more coming), we’re generating a massive volume of operational data. Now it’s time to turn that data into strategic value- for our team and for our customers. As Director of Customer Performance & Insights, you’ll lead a cross-functional function that connects Trigo’s technology, operations, and customers. Your mission: ensure our product performs at its best in every store, and that customers realize measurable business impact from Trigo’s AI solutions. You’ll oversee the AI Ops & Data team, lead investigations into product and retailer performance, and turn insights into clear actions that drive improvement across Product, Operations, and Customer teams. This is a high-exposure, outcome-driven role that sits at the heart of Trigo’s growth- linking our technical excellence with tangible customer success. Requirements null The position null A day in the life Partner with Trigo teams and global retailers to identify key performance challenges and structure data-driven approaches Work with Analytics Engineers to define the right metrics, uncover performance drivers, and turn operational data into actionable insights Lead continuous performance improvement across products and retailers- connecting insights from AI operations to tangible product enhancements and measurable customer impact Drive investigations into store- and deployment-level issues, translating findings into clear actions for Product, Ops, and Customer teams Help customers quantify ROI, uncover hidden value, and tell the story of Trigo’s business impact through clear KPIs and insight narratives Contribute to Trigo’s insight tools and frameworks, shaping how we deliver data-driven value across deployments Build and lead a high-impact Customer Performance function from the ground up—defining how Trigo transforms data into strategic advantage You bring to the table 7- 10 years of experience in product strategy, data-driven operations, or business leadership roles in high-growth technology environments Proven ability to translate complex data into clear decisions and customer impact Strong structured problem-solving and storytelling skills- you connect the dots between data, product, and business outcomes Hands-on comfort with data (SQL, Excel, BI tools) and a natural curiosity for how things work A collaborative, cross-functional mindset; you thrive at the intersection of Product, Engineering, Operations, and Customer teams Entrepreneurial spirit- you’re excited to build and scale a new capability from the ground up and shape how we deliver impact Nice to have Background in top-tier consulting (e.g., McKinsey, BCG, Bain) or a top MBA program Experience in retail tech, supply chain, AI products, or computer vision Technical fluency in Python or advanced analytics tools Exposure to data operations or product analytics functions that drive measurable performance improvement Perks and Benefits null

Responsibilities

Lead a cross-functional function that connects Trigo’s technology, operations, and customers to ensure product performance and measurable business impact. Oversee the AI Ops & Data team, driving investigations into performance and translating insights into actions for improvement.