Job Description:

QUALIFICATIONS/REQUIREMENTS

• Bachelor’s degree and 7+ years of experience in consumer banking or finance businesses or; in lieu of Bachelor’s Degree, a High School Diploma / GED with 10+ years of experience in consumer banking or finance businesses.
• 5+ years operational risk, compliance, governance, or risk assessment experience.

ELIGIBILITY REQUIREMENTS:

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
  Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

ROLE SUMMARY/PURPOSE

The VP Operational Risk Programs & Assessments is accountable for owning and managing the Synchrony enterprise-wide operational risk assessment programs performed by both the first and second lines of defense. These programs are maintained to ensure the identification and assessment of the operational risks inherent in all material products, activities, processes, and systems across the organization. Primary scope for this role includes the Operational Risk Assessment (ORA), Risk Control Self-Assessment (RCSA) Program, and Proactive Risk Acceptance Process as well as related reporting to committees. This position reports into the SVP, Non-Customer Facing Operational Risk Oversight.

ESSENTIAL RESPONSIBILITIES

• Lead the execution and reporting of the Operational Risk Assessment (ORA), which focuses on the enterprise-level operational risks in the business; measure the level of risk, document current status, and provide forward looking direction for how risks will trend over time.
• Own the Risk Control Self-Assessment (RSCA) Program framework and related process components, such as policies, standards, Risk Assessment Questionnaire (RAQ)and Process Risk and Control Assessment (PRCSA) with a goal of driving accurate, actionable, and efficient assessment of operational risk levels across Synchrony.
• Drive the planning and management of the (RAQ) for all Synchrony processes in partnership with business governance teams.
• Manage standards and related processes to maintain relevant inventories of Process Risks and Controls (PRC) data, which are foundational to the enterprise risk, governance, and surveillance programs across the business.
• Define and manage the execution of the PRSCA framework, which required for the highest risk processes in Synchrony.
• Own the framework for the Proactive Risk Acceptance process across Synchrony to enable transparent decision-making for assessment and documentation of material risk outside normal business-as-usual exposure for processes, functions, products, or platforms.
• Coordinate with first and second line teams on the governance of the Synchrony Process Universe requirements and implementation, including the RCSA Quality Assurance programs.
• Perform second line effective challenge of the RAQ and PRCSA and relevant horizontal reviews.
• Partner with the GRC Team to design and implement effective system processes for managing operational risk data and assessments in the centralized systems and reporting.
• Deliver best-in-class risk analytics in partnership with the Risk Analytics Team. Prioritize visibility to operational risk data and trends, integrated and aggregate risk views, and reliable data quality monitoring.
• Engage with Regulators during exams and periodic updates on the Risk Assessment programs, including topic areas that impact ORA, RCSA Program, and/or Risk Acceptance processes.
• Plan and deliver various Committees updates on operational risk programs and results to inform management and executive leadership of risk levels and themes across the business.
• Facilitate the Operational Risk Continuous Monitoring program documentation and reporting.
• Facilitate quality review of the Operational Risk Targeted and Concurrent reviews.
• Perform other duties and/or special projects as assigned