POSITION OVERVIEW:

To lead safety and security operations for New York City Football Club across our sites, including our pre-existing City Football Academy training facility in Orangeburg, NY (CFA), and the new Etihad Park, our soccer specific stadium which is anticipated to open in 2027 in Queens.
Reporting to the Chief Operating Officer, this role will collaborate across the Club including with our Infrastructure & Facilities and Event Operations teams, providing guidance and recommendations to enhance safety measures within the stadium’s design, build and operations. Additionally, this role will lead the ongoing review and refinement of safety protocols at the CFA, working with the Sporting Operations team to establish clear protection protocols for player travel and match participation.
The role will oversee all safety and security aspects for players, staff and guests, across Club facilities ensuring compliance with regulations, while fostering a secure and positive work and guest experience and culture.

ADDITIONAL REQUIREMENTS:

• Applicant must be able to comply with MLS Next Safety and Well-Being policy and any other applicable child safety policies provided to applicants by NYCFC
• Ability to successfully pass a pre-employment background check.
• Must be able to work games scheduled which may be at night and on weekends and holidays

• New Stadium Operational Planning: Develop and execute comprehensive safety and security operational plans, risk assessments and policies specific to the new stadium’s launch and operations.
• Matchday and Event Security: Work closely with the Event Operations team and oversee security operations for matchday, event, and non-event days, ensuring protocols align with league and regulatory standards.
• Player, Staff, and Guest Safety: Safeguard players, guests, and staff through effective crowd management, threat mitigation, and emergency response planning.
• Horizon Scanning: Constantly review and research developments in stadium and event safety & security so that a long-term strategy is in place to remain at the forefront of best practices.
• Stakeholder Collaboration: Coordinate with local law enforcement, emergency responders, and third-party security providers to manage risks and ensure a seamless operation.
• Security Infrastructure: Manage security systems, including CCTV, access control, and incident tracking, to monitor and respond to security events effectively.
• Team Leadership: Lead, mentor, and inspire a large team of security staff (both full-time and part-time), ensuring they are trained and motivated to maintain high safety and security standards. Devise wider staff training so that all New York City Football Club staff members can play their part in maintaining a safe environment.
• Compliance and Reporting: Ensure compliance with local and league safety regulations, conducting regular audits and creating after-action reports to drive continuous improvement.
• Networking: Work with other stadium safety & security leads from venues in New York City and across the MLS to understand best practices.