VP, Ticket Sales and Strategy at PSE Holding LLC

Detroit, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jan, 26

Salary

0.0

Posted On

03 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Ticket Sales, Sales Strategy, CRM, Business Intelligence, Leadership, Strategic Planning, Analytical Skills, Revenue Growth, Negotiation, Market Research, Team Development, Collaboration, Performance Metrics, Pricing Analytics, Fan Experience, Data-Driven Insights

Industry

Spectator Sports

Description

Description Position Title: VP, Ticket Sales and Strategy Function: Revenue Status (E/NE, FT/PT): Exempt, Full-Time Reports to: EVP, Chief Revenue Officer ________________________________________ Position Summary Are you looking to join a team of go-getters dedicated to serving and uplifting the community? Join the Detroit Pistons team and our mission! Here at the Detroit Pistons, we are focused on equality for all. We work collaboratively to foster a diverse and inclusive work environment that celebrates our differences while driving innovation and equity. Creating impactful experiences on and off the court is what we do—and ensuring that everyone has a voice is how we do it. The Detroit Pistons are seeking a forward-thinking, results-oriented executive to serve as Vice President of Ticket Sales & Strategy. This leader will oversee ticket sales verticals — including full season, partial plans, single-game, and group sales — and spearhead the organization’s data-driven ticketing strategy, including CRM, BI, and ticket operations. The ideal candidate will bring a unique blend of strategic vision, analytical acumen, and team-first leadership. They will be responsible for maximizing ticket revenue, optimizing sales performance, and ensuring the Pistons remain at the forefront of ticketing innovation in the NBA. ________________________________________ Responsibilities Sales Strategy & Execution Develop and lead comprehensive ticket sales strategies for full-season memberships, partial plans, single-game tickets, and group sales. Drive revenue growth through segmentation, lead-scoring models, and CRM-based sales planning. Oversee go-to-market strategies for targeted campaigns, theme nights, and ticket promotions in collaboration with Marketing and BI. Manage relationships and negotiations with key partners, including secondary marketplaces and ticketing platforms. Strategic Planning & Business Intelligence Partner with Business Intelligence and CRM teams to integrate data-driven insights into sales strategy and execution. Leverage pricing analytics, forecasting, and market research to inform ticket pricing and product mix decisions. Oversee ticketing operations, ensuring efficient systems, processes, and workflows that support sales and service teams. Team Leadership, Culture & Development Lead, coach, and develop a high-performing sales organization, including Account Executives, Inside Sales, and Group Sales teams. Foster a culture of innovation, collaboration, and accountability, with a focus on continuous professional development. Implement clear performance metrics and incentive structures to drive results and career progression. Recognize and celebrate team achievements while driving a high-standards environment that aligns with organizational values. Cross-Functional Collaboration & Organizational Impact Serve as the executive liaison with CRM, Technology, BI, and Marketing to ensure a seamless, data-driven approach to fan acquisition and retention. Partner with Game Presentation, Arena Ops, and Fan Experience teams to align sales initiatives with fan-facing experiences. Represent the Pistons at NBA meetings, industry conferences, and strategic forums, positioning the franchise as a leader in ticketing strategy. Budgeting, Forecasting & Reporting Manage department budgets, revenue forecasting, and reporting processes. Present regular performance dashboards and strategic updates to executive leadership and ownership. Qualifications Bachelor’s degree required; MBA or advanced degree preferred. 10+ years of ticket sales experience, including 5+ years in a leadership role. Demonstrated success leading large sales teams and achieving revenue targets in a professional sports or entertainment setting. Strong command of CRM platforms (Salesforce, Dynamics), pricing analytics, and sales operations. Exceptional leadership, communication, and strategic planning skills. Analytical mindset with the ability to turn insights into revenue-driving action. Qualifications Bachelor’s degree required; MBA or advanced degree preferred. 10+ years of ticket sales experience, including 5+ years in a leadership role. Demonstrated success leading large sales teams and achieving revenue targets in a professional sports or entertainment setting. Strong command of CRM platforms (Salesforce, Dynamics), pricing analytics, and sales operations. Exceptional leadership, communication, and strategic planning skills. Analytical mindset with the ability to turn insights into revenue-driving action. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Responsibilities

The VP of Ticket Sales & Strategy will develop and lead comprehensive ticket sales strategies while overseeing ticket sales verticals. They will also manage relationships with key partners and ensure efficient ticketing operations.