VS Digital Product Owner at Valeo

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Agile Methodology, Design Thinking, Customer Centricity, Project Management, Digital Tools, KPI Monitoring, Stakeholder Management, Team Collaboration, Innovation, User Experience, Feedback Analysis, Roadmap Development, Scrum, Continuous Improvement, Problem Solving, Communication

Industry

Motor Vehicle Parts Manufacturing

Description

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies. You are in charge of the project and features roadmap for Valeo Service Digital dealing with Customer, Car Lab, Sales, Marketing, Customer service and IT. You will guarantee the complete loop: customer need identification, ideation, prototype, master, roll out and evolution. You make sure with KPIs that the performance of tools is on track You have proven skills in Agile methodology and Design Thinking in an international environment. You are a team player and like to share your knowledge with internal teams to help them to grow in digital skills Responsibilities You are in charge of the continuous improvement of our features and digital tools. You secure planning, deliver on time and in full according to customer needs. You remove pain points and position Valeo Service as a game changer. You work in a perfect shape with Car Lab(innovation team / Design Thinking and customer centric approach), marketing teams, Communication Design team, development teams. External partners such as UX/UI partners can be also part of projects. You have the following responsibilities Identify customer needs / pain points Interview with customers / on line survey Analyse feedback via incoming leads (ie: webforms, NPS, on field interview) Capture, challenge and enrich feedbacks from sales team (KAM, GAM), Tech care team, Marketing team, Customer service from local and global organisation Prioritise projects according to ROI and customer benefits Recommend teams and partners to set up POC Propose, animate and optimise Continuously look for new solutions, innovative features, and taking the best potential of our tools and systems in place Revamp and optimise existing features Set up test and learn approach Set up roadmap and follow up in Jira Answer and animate development team according to the roadmap / Sprints Challenge development team on cost / time / feasibility Monitor and secure velocity of the team with scrum master Monitor progress and inform team Define the KPI to pilot roadmap Secure quality of deliverables Communicate regularly to all team members and counter partners Ambassador and team player you pilot and challenge internal and external team / agencies you play the game with team members from Content, Lead, Ecommerce, IS Digital, Data Science, Communications you animate and support countries and regions to increase the digital skills and competencies at local levels Examples of projects to lead: spare part module / configurator (clucth kit for trucks ; Starter alternators ; wipers) tech @ssist roll out / adaptation for non tecalliance countries (BR, US, Asean, CN…) and Tech assist API app MyValeoParts app Loyalty program apps to come Customer Self Care Portal Rescuer Dashboards Qualifications - External Education/Training University degree or Master degree Certified PO, Certified Analysis from iiBA or similar is preferred Training, knowledge or certificates related to design thinking and user centric design is a plus Ideally schools like Hetic or Business school with digital program Professional Experience 8 to 10 years with minimum 3 years managing digital projects Experience in agency or IT team, managing agile projects is a plus You are customer centric and have proven skills to turn pain points into features benefit. You are perfectly able to deal with all internal stakeholders with a strong relationship ability and leadership skills. You play with various projects at the same time while delivering on time in full. Languages Proven skills in English Other Specifications Technical background or development experience is a plus Job: GTSC Advanced Engineer, GTSC Principal Engineer Organization: RO/PL R&D Schedule: Full time Employee Status: Regular Job Type: Job Posting Date: 2024-02-05 Join Us ! Being part of our team, you will join: - one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development - a multi-cultural environment that values diversity and international collaboration - more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth - a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development More information on Valeo: https://www.valeo.com Valeo is a global tech company, designing breakthrough solutions to reinvent the mobility industry. We are leader on our businesses, and recognized as one of the largest innovative companies. We offer a large number of job opportunities that are as diverse as they are rewarding. Whether you are a student seeking an internship, a recent graduate, or an experienced professional, you will find an interesting opportunity at Valeo for you! More information on www.valeo.com Join Valeo! As part of a global community of passionate people, you will grow and thrive, setting the trend through advanced technologies, for greener, safer, and smarter mobility. All our employees are gathered around our common culture and have everyday the opportunity to #Dare.Care.Share

Responsibilities

You will be responsible for the continuous improvement of digital tools and features, ensuring timely delivery according to customer needs. You will collaborate with various teams to identify customer pain points and enhance the overall digital experience.