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VSE Customer Engineer at Applied Materials

Cheongju-si, Chungcheongbuk-do, South Korea -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Technical Problem Solving, Preventative Maintenance, Communication, Circuit Diagrams, Safety Procedures, Knowledge Management, Diagnostic Techniques, Team Integration, Professional Demeanor, Escalation Plan, Checklists, Documentation, Test Equipment, BKM's, Operational Quality

Industry

Semiconductor Manufacturing

Description

Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes. Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance. Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision. Strives to perform BKM's assisted. Uses knowledge management systems. Follows all IP guidelines. Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform. Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area. Complies with all safety procedures and consistently demonstrates safety as a value. Develops skills to perform basic activities in own job. Understands how the assigned duties integrate with others in the team. Develops responsibility for customer satisfaction within work area. Has no supervisory responsibilities. Uses communication skills and common courtesy.

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Responsibilities

The VSE Customer Engineer performs standard service activities and routine preventative maintenance with assistance. They respond to fab issues, verify operational quality, and support senior engineers in day-to-day resolution.